At a Glance
- Tasks: Support and manage Osborne Clarke's global Data and Voice Network Infrastructure.
- Company: Join an international legal practice with a collaborative and inclusive culture.
- Benefits: Competitive salary, generous benefits, and flexible working options.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a cloud-smart team making a real impact in IT infrastructure.
- Qualifications: Knowledge of cloud technologies, networking principles, and ITIL framework required.
The predicted salary is between 50310 - 61490 £ per year.
Role profile Our IT Services team have an exciting opportunity for someone to join us as an IT Infrastructure Engineer (known internally as Platforms & Networks Operations Engineer).
The successful candidate will provide 3rd line level support of Osborne Clarke's global Data and Voice Network Infrastructure, Platforms, Servers and Systems, whilst playing key roles in migrations and deployments enabling OC to sustain a well-established cloud-smart approach.
This is a permanent position based out of our Bristol office, combined with some home working.
About us Osborne Clarke is an international legal practice with over 340 Partners and more than 1300 talented lawyers in 26 locations.
Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow.
What you'll do You will provide a comprehensive level of support to the global business for Osborne Clarke's physical, virtual and cloud infrastructure, connectivity including wired and wireless networks, and key services such as e-mail, telephony and Saa S, Paa S & Iaa S platforms.
Provide professional support to Osborne Clarke so that our clients receive consistently excel-lent services.
Support and follow Incident, Request, Change and Problem Management procedures along-side other IT Services teams, aligned with the ITIL framework.
Assist with specific escalations from the out-of-hours support team, where IT operations expertise is required, following an on-call rota in the team.
Maintaining and developing the integrity and security of all components comprising various client's network and operational platforms, including all data.
Working in collaboration with suppliers and other IT services teams to ensure the smooth de-livery of such products to the firm.
Contribute to testing processes and support infrastructure for internally or externally developed and applications/implementations.
Awareness of advances in technology, new software applications and new hardware in order to serve as an advisor to other employees.
We'll expect you to have good knowledge of cloud and virtualisation technologies, networking principles and Windows server architecture and services.
Alongside this, a good working knowledge of Microsoft 365 and the Azure platform will also be needed.
Azure, AWS or GCP).
Cloud networking, Private cloud network interconnect (Express Route, Direct Connect).
Implementing & Managing Internet Services, WAN/LAN/VPN Data Comms.
Working knowledge of networking standards, hardware, and protocols.
Network monitoring and management systems (e. g.
Microsoft Teams).
Server and PC operating systems (e. g.
Windows 11, Windows Server).
IT Service Management (ITIL)Switch & Wi Fi Deployment.
Extreme Networks, XIQ Cloud.
Microsoft Exchange Online with Exchange SE hybrid on-prem.
Microsoft Entra ID and Office 365 with E5 licensing.
Document Management Systems and other core legal applications.
Physical Infrastructure: Network/Server Hardware, Cabling, Datacentres.
Patch management systems including Azure Update Manager, SCCM, WSUS. Microsoft SQL Server setup, licensing and Azure SQL management.
Call management solutions and workflow tools such as Ni CE CXone and Service Now.
Able to create and maintain records and knowledge articles with high attention to detail Will be proficient in cloud, hardware and software products and deliver accurate documentation, reports and processes as needed Will have the ability to multi-task and oversee multiple projects with tight deadlines and per-form accurately under such time pressures and constraints Will require the skills of a detail oriented, well-organised, self-motivated, problem solver who can also work independently Will be able to work collaboratively as part of a wider team with the best interests of the team and your customers being paramount Will exceed expectations set as part of a performance managed environment Salary and benefits We offer competitive salaries and generous benefits.
About You About Us Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*.
Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow.
We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
Network Engineer ( Linux ) in Bristol employer: Osborne Clarke
Osborne Clarke is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee wellbeing and professional growth. Based in Bristol, our hybrid working model allows for flexibility while you lead impactful recruitment strategies within a supportive team environment, ensuring you can thrive both personally and professionally. With competitive salaries and a commitment to diversity, we empower our employees to be their authentic selves and contribute meaningfully to our clients' success.
