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For Companies At a Glance
- Tasks: Lead a dynamic team to develop and support innovative workflow applications.
- Company: Join Osborne Clarke, a forward-thinking international legal practice.
- Benefits: Enjoy competitive salaries, generous benefits, and a focus on wellbeing.
- Why this job: Make a real impact by driving process automation in a collaborative environment.
- Qualifications: Experience in workflow development and strong leadership skills required.
- Other info: Embrace a culture of diversity and continuous improvement with excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
Osborne Clarke are seeking an experienced Workflow Team Leader to join our ITS Applications Delivery team based in our Bristol office. This newly created position will lead and develop our Workflow Development Team, ensuring the effective support and delivery of OC’s workflow applications and processes across the firm; these include Intapp Intake & Conflicts and our system integration platforms.
The Workflow Team Leader will be a key member of the Applications Support function within ITS, promoting collaboration, team working, and continuous improvement. You will provide line management to a team of developers, oversee technical delivery across multiple workflow platforms, and deputise for the Applications Workflow Manager at governance and service forums.
Responsibilities
- Team Leadership & People Management
- Lead and manage up to six direct reports, including 1:1s, performance reviews, mentoring, and coaching.
- Set clear goals and objectives, monitor performance, identify training and development needs, and facilitate learning opportunities.
- Manage team resourcing and work allocation to meet business priorities.
- Workflow Development & Platform Ownership
- Oversee development for Business Process Management systems.
- Act as a key contact for support and maintenance of workflow processes and systems, ensuring timely issue resolution.
- Provide technical oversight and hands-on support where required.
- Governance, Standards & Documentation
- Ensure development practices align with the Software Development Life Cycle (SDLC) and ISO 27001 policies and procedures.
- Oversee documentation, including process flow diagrams, progress reports, proposals, and technical specifications, maintaining a full audit history of changes and robust change management.
- Capture and analyse business requirements, ensuring solutions meet business needs and end-user expectations.
- Service Management, Change & Release
- Attend and, when required, deputise at Change Advisory Board (CAB), Major Incident Management (MIM), and Service Management Review meetings.
- Provide key updates to the ITS department and wider business, including IT Service Management communications.
- Plan and manage release schedules; proactively manage timelines and scope; identify potential crises and devise contingency plans to maximise system availability.
- BAU Workflow Sprint Management
- Coordinate and supervise the BAU Workflow Sprint Development Process to ensure small development requests are delivered promptly and avoid backlog build-up.
- Stakeholder Collaboration
- Partner with Risk & Compliance, Finance, Real Estate, and legal teams to design and deliver process automation for heavily process-driven work types.
- Build relationships with external suppliers providing specialist support on relevant applications.
We are looking for
- Demonstrable experience in a workflow developer role, covering end-to-end process development and delivery, with the ability to lead and mentor others.
- Proven leadership skills and a people-development mindset, with strong written and oral communication skills and the ability to influence at all levels.
- Strong T-SQL and Microsoft SQL Server skills, with exposure to programming practices.
- Solid business analysis capability, including requirements capture and process mapping (e.g. Microsoft Visio).
- Experience constructing and consuming web services and XML.
- Good knowledge of the legal and IT sectors, with a clear understanding of the SDLC.
- ITIL 4 Foundation (or higher) certification and experience operating in ISO 27001-accredited environments.
- Analytical, adaptable, and organised, with excellent time management, prioritisation, and problem-solving skills.
- Ability to make informed decisions, including when deputising for the Applications Workflow Manager.
- Experience developing within Intapp Intake/Conflicts environments.
- Experience with Microsoft Power Automate and system integration processes would be advantageous.
Salary And Benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it’s fundamental to our success.
At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
Applications Workflow Team Leader in Bristol employer: Osborne Clarke
Contact Detail:
Osborne Clarke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Workflow Team Leader in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and even role-playing with a friend. The more comfortable you are, the better you’ll perform when it’s time to shine!
✨Tip Number 3
Showcase your skills through a portfolio or case studies. If you’ve worked on relevant projects, we suggest putting together a presentation that highlights your achievements and how they relate to the role. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. We believe it shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Applications Workflow Team Leader in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in workflow development and team leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves influencing at all levels, it’s crucial to demonstrate your strong written communication skills. Use clear and concise language in your application to reflect your ability to convey complex ideas effectively.
Highlight Technical Expertise: Don’t forget to mention your technical skills, especially in T-SQL, Microsoft SQL Server, and any experience with Intapp Intake/Conflicts. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Osborne Clarke!
How to prepare for a job interview at Osborne Clarke
✨Know Your Workflow Inside Out
Before the interview, make sure you understand the workflow applications and processes mentioned in the job description. Familiarise yourself with Intapp Intake & Conflicts and any relevant system integration platforms. This will help you speak confidently about your experience and how it aligns with the role.
✨Showcase Your Leadership Skills
As a Workflow Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams, conducted performance reviews, and facilitated learning opportunities. Highlight your mentoring experiences and how you've helped others grow in their roles.
✨Be Ready for Technical Questions
Brush up on your T-SQL and Microsoft SQL Server skills, as well as your knowledge of the Software Development Life Cycle (SDLC) and ISO 27001 policies. Be prepared to discuss your experience with business process management systems and how you've resolved technical issues in the past.
✨Prepare for Stakeholder Collaboration Scenarios
Think about times when you've partnered with different teams, such as Risk & Compliance or Finance, to deliver process automation. Be ready to discuss how you built relationships and communicated effectively with stakeholders to ensure successful project outcomes.
