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- Tasks: Welcome visitors, manage boardroom operations, and support events with a five-star experience.
- Company: Join Osborne Clarke, a leading international legal practice with a collaborative culture.
- Benefits: Enjoy competitive salary, generous benefits, and a focus on health and wellbeing.
- Why this job: Be the face of the company and make a real impact on client experiences.
- Qualifications: Corporate reception experience and excellent customer service skills are essential.
- Other info: Dynamic environment with opportunities for personal training and development.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an experienced corporate Boardrooms Receptionist to join our London team. This is a full-time, permanent position, covering shifts on a rota basis between 7:30am - 8:00pm Monday to Thursday and 7:30am - 6:00pm on Fridays with occasional overtime to assist with events.
The main purpose of this role is to deliver reception, boardroom, hospitality, general administration duties, events support and switchboard services, providing a five-star experience for all internal and external clients using these services.
Front desk/boardrooms responsibilities:
- Welcome all visitors to the office and ensure all our visitor's needs and expectations are being met and exceeded at all times.
- Main point of contact for all 6th floor facilities.
- Inform the relevant OC host / PA upon visitor arrival and managing their introduction/handover.
- Liaise with key departments to ensure OC's client experience is impeccable at all times such as back office, cleaning team, wider catering team, IT, events, document production, facilities, boardrooms in UK and Europe.
- Daily operations of the boardrooms including regular room and equipment checks (e.g. stationery stock, cleanliness, coffee machine switched on, etc.), setting up and testing AV equipment (e.g. video conferencing) ahead of OC visitor's arrival.
- Fire Marshal and First Aid duties (full training is provided).
Back office responsibilities:
- Manage departmental inbox and room bookings requests including hospitality and AV requests.
- Book taxis on behalf of OC employees.
- Switchboard: answering and forwarding phone calls, transferring phone calls to the right department/member of staff and taking messages.
- Liaising with Ground floor reception regarding last minute visitors, ordering marketing material, liaising with facilities re. OC staff passes.
London events programme:
- Assist in the delivery of the firm’s events held in our London office.
- Support the events team with the meet and greet, badge preparation, rooms set up and administration for on and off site events as and when required.
General:
- Actively manage own personal training and development, identifying any suitable development opportunities.
- Any other duties (or project work) that may be required to ensure the efficient operation of the London (or UK) reception/boardrooms/switchboard services.
We are looking for:
- Someone with corporate reception experience who is able to demonstrate excellent customer service skills, who has the ability to interact with people at all levels.
- Outstanding interpersonal skills, highly professional attitude at all times, flexible, enthusiastic, self-motivated, proactive, with a "hands-on" approach.
- Great attention to detail.
- Maintain and practise a high degree of confidentiality and integrity at all times.
- Excellent communication skills (both written and verbal).
- Good IT skills.
Salary and benefits:
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process:
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making. We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us:
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it’s fundamental to our success. At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
Boardrooms Receptionist employer: Osborne Clarke
Contact Detail:
Osborne Clarke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boardrooms Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
When you get that interview, be ready to showcase your customer service skills. Prepare examples of how you've gone above and beyond in previous roles. Remember, they want someone who can deliver that five-star experience!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Osborne Clarke.
We think you need these skills to ace Boardrooms Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Boardrooms Receptionist role. Highlight your corporate reception experience and any relevant skills that match the job description. We want to see how you can bring that five-star experience to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for us. Mention specific experiences that demonstrate your outstanding interpersonal skills and attention to detail.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We love seeing candidates who can express themselves well in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Osborne Clarke!
How to prepare for a job interview at Osborne Clarke
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Boardrooms Receptionist. Familiarise yourself with the key tasks like managing visitor expectations, liaising with departments, and handling AV equipment. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As this role is all about providing a five-star experience, be prepared to share examples of how you've excelled in customer service in the past. Think of specific situations where you went above and beyond to meet client needs, as this will highlight your suitability for the position.
✨Practice Your Communication Skills
Excellent communication is crucial for this role. During the interview, focus on articulating your thoughts clearly and confidently. You might even want to practice common interview questions with a friend or in front of a mirror to ensure you come across as professional and approachable.
✨Demonstrate Attention to Detail
Given the nature of the job, attention to detail is key. Be ready to discuss how you manage tasks that require precision, such as setting up boardrooms or managing bookings. Mention any systems or methods you use to stay organised and ensure nothing slips through the cracks.
