At a Glance
- Tasks: Support individuals affected by the criminal justice system through case management and advocacy.
- Company: Join a mission-driven organisation dedicated to justice, equity, and community healing.
- Benefits: Enjoy generous vacation, tuition reimbursement, flexible hours, and comprehensive health insurance.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while promoting social justice and equity.
- Qualifications: Bachelor's degree or three years of relevant case management experience required.
The predicted salary is between 54000 - 57000 £ per year.
The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
At Osborne, we are guided by core values and shared beliefs. We honour everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.
We are currently seeking a Case Manager for our Rise Supportive Housing department. The Case Manager will be responsible for the overall case management of services to clients and management of the necessary records for individuals working with the RISE program and assists when necessary at Marcus Garvey. This position reports to the Program Coordinator.
Salary: $26.05-$27.47/hr
Requirements
- Provide direct client services, including outreach and screenings via videoconference in NYC jails, intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up.
- Manage a caseload for a diverse client population.
- Monitor and document client progress toward service plan goals.
- Document all interactions with, or on behalf of, clients.
- Maintain familiarity with program resources available on- and off-site.
- Coordinate client services with other social services, mental health, medical, employment, educational, and other providers.
- Conduct case conferences with clients, service providers, and attorneys as required.
- Attend court dates with clients as needed.
- Write brief update letters to the Court to address client progress.
- Report to and meet with supervisor on a bi-monthly basis.
- Ensure adherence to all required regulations and DHS policies and procedures.
- Provide crisis intervention and stabilization as needed in the program.
- In-person attendance is required to collaborate with co-workers.
- Perform other duties as assigned.
Minimum Qualifications:
- Bachelor's degree in criminal justice, social work, psychology, or related field.
- In lieu of degree must have a minimum of three years of progressive case management experience working with the criminal justice population.
- Three years of case management or relevant work experience.
Key Competencies:
- Engaging personality and detailed oriented skills are essential.
- Strong oral and written communication, time management, and organisational skills are necessary.
- Familiarity with community resources.
- Ability to solve problems, make decisions, resolve conflicts and listen.
- Access skills to deal calmly in crisis situations.
- Proven ability to work collaboratively well with diverse groups.
- Must be able to handle multiple tasks effectively under pressure.
Benefits of Working for the Osborne Association:
- Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match.
- Career development through ongoing training and individual development plans.
The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
Thank you for your interest in the Osborne Association. Please be sure to include a cover letter with your application. We wish we could personally respond to each application but due to the volume of interest we receive, we are not able to. Please, no phone calls.
Salary is based on commensurate experience and other qualifications.
Case Manager employer: Osborne Association
The Osborne Association is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With generous benefits such as four weeks of vacation, flexible work schedules, and comprehensive health insurance, the organisation prioritises employee well-being and professional growth through ongoing training and development opportunities. Located in New York City, the Osborne Association empowers its staff to make a meaningful impact in the lives of individuals affected by the criminal justice system, all while championing justice and equity.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend events, and connect with current or former employees of the Osborne Association. Building relationships can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and mission. We want to show that we align with their commitment to justice and equity. Practise answering common interview questions and think about how our experiences relate to the role.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows our appreciation and keeps us on their radar. Plus, it’s a chance to reiterate our enthusiasm for the Case Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our application to highlight how our skills match the specific needs of the RISE program.
We think you need these skills to ace Case Manager
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your passion for supporting individuals affected by the criminal justice system and how your experience aligns with our values at Osborne. Keep it personal and engaging!
Tailor Your CV:Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that are most relevant to the Case Manager role. We want to see how you can contribute to our mission, so make it clear!
Showcase Your Communication Skills:As a Case Manager, strong communication is key. Use your written application to demonstrate your ability to convey information clearly and effectively. This is your opportunity to show us your writing style and attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Osborne Association
✨Know the Organisation Inside Out
Before your interview, take some time to research the Osborne Association and its core values. Understand their mission to support individuals affected by the criminal justice system and be ready to discuss how your values align with theirs. This shows genuine interest and commitment.
✨Prepare for Scenario-Based Questions
As a Case Manager, you'll face various situations. Prepare for scenario-based questions that assess your problem-solving skills and ability to handle crises. Think of examples from your past experience where you successfully managed a challenging case or conflict.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, demonstrate your oral and written communication skills by articulating your thoughts clearly. You might even want to prepare a brief update letter as a sample to showcase your writing abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the RISE program and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you. It’s a two-way street!
