At a Glance
- Tasks: Manage outstanding debt and build strong customer relationships in a supportive finance team.
- Company: Join a friendly and proactive finance team in St Neots.
- Benefits: Earn £15.38 per hour with flexible part-time hours and a permanent opportunity.
- Other info: Enjoy a dynamic office environment with opportunities for personal growth.
- Why this job: Make a real impact by resolving queries and taking ownership of the credit control process.
- Qualifications: Previous Credit Control experience and excellent communication skills are essential.
An excellent opportunity has now arisen for an experienced Credit Controller to join our client's successful team on a temp to perm basis.
Our client is looking for a confident and proactive Credit Controller to join their finance team on a part-time basis. This is a fully office-based role that would suit someone who enjoys building relationships, resolving queries and taking ownership of the credit control process. You'll play a key role in managing outstanding debt, maintaining strong customer relationships and supporting the wider finance function.
Benefits:
- £15.38 per hour
- Annual salary of £17,995
- Part-time hours (22.5 hours per week)
- Flexible working days across the week
- Fully office-based role
- Friendly and supportive team environment
- Permanent opportunity
Duties of a Credit Controller:
- Contact customers by telephone and email regarding outstanding invoices
- Investigate and resolve issues leading to non-payment
- Produce aged debt reports and prioritise cash collection activities
- Maintain accurate records of all collection activity
- Manage invoice queries and disputes through to resolution
- Build and maintain positive customer relationships
- Monitor failed direct debit payments and arrange alternative payment methods
- Negotiate payment plans where appropriate
- Escalate problematic accounts to senior management when required
- Issue overdue account letters and support legal recovery processes where necessary
- Monitor and manage the credit control inbox
- Provide telephone support to other areas of the business when required
- Undertake additional finance administration duties as needed
What we would like from you:
- Previous Credit Control experience is essential
- Experience dealing with both commercial and consumer debtors would be advantageous
- Excellent verbal and written communication skills
- Polite yet tenacious approach when collecting outstanding payments
- Strong attention to detail and accuracy
- Good working knowledge of Microsoft Excel and Word
- Ability to work independently and manage your own workload
- Strong organisational skills and a proactive approach
- Sage 50 experience would be beneficial but is not essential
- Ability to build rapport and maintain positive customer relationships whilst achieving collection targets
If you are interested in this role, please apply below with your most recent CV.
Credit Controller in Saint Neots employer: Osborne Appointments
Join our client's dynamic finance team in St Neots as a Credit Controller, where you'll enjoy a flexible part-time schedule in a friendly and supportive environment. With opportunities for personal growth and a focus on building strong customer relationships, this role offers a meaningful way to contribute to the company's success while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Saint Neots
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’ve resolved payment issues in the past and be ready to share those stories. We want to hear how you’ve built relationships with customers!
✨Tip Number 3
Show off your skills! If you have experience with Sage 50 or Excel, make sure to highlight that during conversations. We love seeing candidates who can demonstrate their technical abilities alongside their people skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates who are eager to join our team.
We think you need these skills to ace Credit Controller in Saint Neots
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous Credit Control experience and any relevant skills. We want to see how you’ve tackled similar roles before, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive approach and how you build relationships with customers – that’s what we love to see!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to your experience and skills related to credit control.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Osborne Appointments
✨Know Your Numbers
Brush up on your knowledge of credit control metrics and processes. Be ready to discuss how you've managed outstanding debts in the past, and have examples of aged debt reports or cash collection activities you've prioritised.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your approach to resolving queries and disputes. Think of specific instances where your communication skills helped you build relationships or negotiate payment plans.
✨Demonstrate Proactivity
Prepare to share examples of how you've taken ownership of the credit control process. Highlight situations where you’ve identified issues before they escalated and how you’ve managed your workload independently.
✨Familiarise Yourself with Tools
If you have experience with Sage 50 or similar software, be sure to mention it. If not, show your willingness to learn new tools and discuss your proficiency with Microsoft Excel and Word, as these will be crucial in managing records and reports.
