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- Tasks: Manage daily operations, customer relations, and financial tasks in a dynamic office environment.
- Company: Join a leading serviced office provider focused on flexible workspaces for modern professionals.
- Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Be part of a vibrant team that values adaptability and exceptional service in a fast-paced setting.
- Qualifications: Confident communicator with customer service experience and strong organisational skills required.
- Other info: Full-time role with a salary range of £30,000 to £35,000 based on experience.
The predicted salary is between 30000 - 35000 £ per year.
Role: Operations Manager Location: MK9 Hours: Full time 8:45am to 5:00pm Salary: £30,000 to £35,000 Dependant on experience An excellent opportunity has now arisen for an Operations Manager to join our client\’s successful team. Who are we? Our client is a serviced office provider looking to attract traditional, hybrid, and mobile workers through its flexible office space, coworking areas, and meeting room solutions. With a focus on high-quality service and adaptable work environments, they cater to a wide range of professionals and businesses. Duties of an Operations Manager: Support the General Manager with the day-to-day running of the business centre Maintain strong customer relationships and deliver exceptional service Manage customer enquiries, office contract negotiations, and viewings Oversee the upkeep and safety of the centre, including facilities and premises Handle financial tasks including invoicing, cost analysis, and supplier payments Drive sales across office space, coworking, virtual offices, and meeting rooms Prepare sales analysis and financial reports Liaise with commercial agents and brokers Line manage and support the Reception Team, providing cover when needed Ensure Health & Safety and compliance standards are met Contribute to the smooth running of the centre What we would like from you: A confident communicator who can build rapport at all levels Experience in face-to-face customer service Highly organised with strong administrative and financial skills Comfortable managing facilities, suppliers, and contractors Sales-savvy – able to cross-sell and upsell effectively Proactive, flexible, and calm under pressure A positive team player who’s happy to roll up their sleeves when needed If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days
Operations Manager employer: Osborne Appointments
Contact Detail:
Osborne Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the serviced office industry. Understanding the trends and challenges in flexible workspaces will help you speak confidently about how you can contribute to our client's success.
✨Tip Number 2
Network with professionals in the coworking and serviced office sector. Attend relevant events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships and sales strategies. Be ready to share specific examples of how you've successfully driven sales or improved customer satisfaction in previous roles.
✨Tip Number 4
Showcase your organisational skills by preparing a plan on how you would manage the day-to-day operations of the business centre. This proactive approach will demonstrate your readiness for the role and your commitment to excellence.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Manager role. Focus on customer service, financial management, and team leadership to demonstrate your suitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the company. Mention specific examples of how you've successfully managed operations or improved customer relationships in previous roles.
Highlight Relevant Experience: In your application, emphasise any experience you have in managing facilities, handling financial tasks, or driving sales. Use metrics where possible to quantify your achievements and show your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Osborne Appointments
✨Showcase Your Customer Service Skills
As an Operations Manager, you'll need to maintain strong customer relationships. Be prepared to share examples of how you've successfully handled customer enquiries and delivered exceptional service in previous roles.
✨Demonstrate Financial Acumen
Since the role involves financial tasks like invoicing and cost analysis, brush up on your financial skills. Be ready to discuss your experience with budgeting, financial reporting, and any relevant software you’ve used.
✨Highlight Your Organisational Skills
This position requires a highly organised individual. Prepare to talk about how you manage multiple tasks and priorities, especially in a fast-paced environment. Use specific examples to illustrate your organisational strategies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially under pressure. Think of scenarios where you had to manage facilities or handle unexpected challenges, and be ready to explain your thought process and actions.
