At a Glance
- Tasks: Be the friendly face of our client, welcoming visitors and handling calls.
- Company: Join a well-established organisation known for exceptional customer experiences.
- Benefits: Enjoy a supportive team, modern office, and potential future opportunities.
- Other info: Immediate start available; perfect for those seeking temporary work.
- Why this job: Make a real impact by providing excellent service in a dynamic environment.
- Qualifications: Customer-facing experience and strong communication skills are essential.
Location: Milton Keynes
Hours: Monday to Friday, 8am–5pm (40 hours per week)
Duration: Immediate start – Monday 7th September, ongoing temporary assignment. £12.71 per hour
An excellent opportunity has arisen for an immediately available Client Experience Assistant to support our client on a short-term temporary basis.
Who are we?
We are supporting a well-established and professional organisation that prides itself on delivering an exceptional experience to its customers and visitors. They offer a warm and welcoming environment and are now seeking someone confident and personable to act as the first point of contact during this busy period.
Benefits:
- Friendly, supportive team
- Modern office setting
- On-site parking (subject to availability)
- Training and handover provided
- Potential for future ad hoc cover
Duties:
- Acting as the first point of contact for visitors and callers
- Handling incoming calls professionally and efficiently
- Welcoming guests, managing the visitor log and issuing passes
- Monitoring and responding to general inbox enquiries
- Managing incoming and outgoing post and deliveries
- Booking meeting rooms and ensuring they are prepared
- Keeping the reception area tidy and presentable
- Providing general administrative support (filing, scanning, data entry)
- Assisting with ad hoc tasks to support the smooth running of the office
What we’re looking for:
- Previous experience in reception, front-of-house or customer-facing admin
- Professional and confident telephone manner
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confident with Microsoft Office and phone/switchboard systems
- Proactive, helpful and flexible approach
- Reliable, punctual and able to commit to the full duration of the assignment
If you are available immediately and interested in this temporary role, please apply with your most recent CV.
Client Experience Assistant (Temporary) in Milton Keynes employer: Osborne Appointments
As a Business Intelligence Analyst at our St Ives location, you will join a dynamic Finance team that values innovation and collaboration. We offer a supportive work culture that encourages professional growth through continuous learning and development opportunities, alongside competitive salaries and benefits. Our commitment to data-driven decision-making ensures that your insights will have a meaningful impact on the organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Experience Assistant (Temporary) in Milton Keynes
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Osborne Appointments.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Osborne Appointments. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Client Experience Assistant (Temporary) in Milton Keynes
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Osborne Appointments.
How to prepare for a job interview at Osborne Appointments
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Osborne Appointments's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Osborne Appointments offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
