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- Tasks: Process customer orders, manage artwork files, and support the sales team.
- Company: Join a well-established business in the promotional merchandise industry.
- Benefits: Enjoy a competitive salary, bonus scheme, and fun team-building events.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team working with global brands and making an impact.
- Qualifications: Previous admin experience, strong organisational skills, and confident communication.
OA are recruiting for a Sales Administrator to join a growing and well-established business within the promotional merchandise industry. Our client specialises in creating bespoke branded products that help businesses engage with their audiences in meaningful ways. Working with some of the world’s most recognised global brands, they pride themselves on delivering exceptional service alongside a complete 360° promotional merchandise solution.
Location: Hemel Hempstead
Hours: Full-time, Monday to Friday, 8:30am-5:00pm (fully office based)
Salary: £28,000-£30,000, depending on experience
Sales Administrator Benefits:
- Bonus scheme linked to company revenue growth
- Team-building days and social events
- Annual Christmas party
- 22 days annual leave plus Bank Holidays and Christmas closure
- Free on-site parking
Sales Administrator Key Responsibilities:
- Processing customer orders received from Sales Executives via Salesforce CRM
- Confirming order specifications and delivery details with customers
- Preparing and issuing invoices using Apple Pages/Word templates
- Negotiating product pricing and costs with suppliers
- Raising and sending purchase orders to suppliers
- Coordinating and managing customer artwork files
- Liaising with internal and external design teams to produce artwork proofs
- Sending proofs to clients and obtaining final approval
- Updating and maintaining supplier information within Salesforce CRM
- Ensuring all order and customer details are accurately updated throughout the order process
- Supporting the wider sales team with day-to-day administrative tasks
- Handling telephone enquiries and providing excellent customer service
- Following up on inbound sales enquiries and assisting with converting opportunities into orders
- Supporting customers throughout the order process from enquiry through to completion
Sales Administrator Skills & Experience:
- Previous administrative experience within a fast-paced environment
- Strong organisational skills with excellent attention to detail
- Ability to manage a high workload efficiently and prioritise tasks effectively
- Confident communication skills, both over the phone and via email
- Comfortable speaking with customers and supporting sales-related enquiries
- Experience negotiating with suppliers would be advantageous
- Proactive, self-motivated and able to work independently
- High energy with a positive and adaptable approach
- Good working knowledge of Microsoft 365, including Word and Excel
- Basic understanding of CRM systems
- Previous experience within the print, marketing, or promotional merchandise industry would be beneficial, but is not essential
If the role is of interest and your skills align, please apply online with your CV.
Sales Administration in Hemel Hempstead employer: Osborne Appointments
Contact Detail:
Osborne Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administration in Hemel Hempstead
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales administration. Think about how your previous experience aligns with the role and be ready to share specific examples.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position.
We think you need these skills to ace Sales Administration in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous administrative roles and any relevant experience in sales or customer service to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Sales Administrator role. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, consider including examples of how you've managed multiple tasks or projects efficiently in your application. We love seeing candidates who can juggle responsibilities with ease!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Osborne Appointments
✨Know Your Stuff
Before the interview, make sure you understand the promotional merchandise industry and the specific role of a Sales Administrator. Familiarise yourself with common terms and processes, especially around order processing and CRM systems like Salesforce. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in your work, as these are key traits they’re looking for.
✨Practice Your Communication
As a Sales Administrator, you'll be liaising with customers and suppliers regularly. Practise clear and confident communication, both verbally and in writing. Consider role-playing common scenarios, such as handling customer enquiries or negotiating with suppliers, to boost your confidence.
✨Be Ready to Discuss Teamwork
This position involves supporting a wider sales team, so be prepared to talk about your experience working collaboratively. Think of examples where you've contributed to a team’s success or helped resolve conflicts. Highlighting your ability to work well with others will resonate well with the interviewers.