Osborne Appointments is seeking a detail-oriented Quality Assurance Executive in Northampton. You will monitor customer interactions, assess compliance with policies, and provide constructive feedback to drive service quality and operational standards.
The role emphasizes quality reviews across calls, emails, and chats, with opportunities to influence improvements and reporting. A degree is preferred, and a 5-15% annual bonus is typical on top of £26,000–£28,000 salary.
#J-18808-LjbffrQuality Assurance Specialist – CX & Compliance in Hardingstone employer: Osborne Appointments
Join a well-established and growing business in Stevenage, where your administrative skills will be valued in a fast-paced office environment. With a focus on employee growth and development, we offer a supportive work culture that encourages collaboration and innovation, alongside competitive salary packages and flexible working hours. This is an excellent opportunity for those seeking meaningful employment with a company that prioritises its staff's well-being and professional advancement.
