At a Glance
- Tasks: Process customer orders, manage artwork files, and support the sales team.
- Company: Join a well-established business in the promotional merchandise industry.
- Benefits: Enjoy a competitive salary, bonus scheme, team-building events, and 22 days annual leave.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team working with global brands and making an impact.
- Qualifications: Previous admin experience, strong organisational skills, and confident communication.
The predicted salary is between 28000 - 30000 £ per year.
Sales Administrator OA are recruiting for a Sales Administrator to join a growing and well-established business within the promotional merchandise industry. Our client specialises in creating bespoke branded products that help businesses engage with their audiences in meaningful ways. Working with some of the world’s most recognised global brands, they pride themselves on delivering exceptional service alongside a complete 360 promotional merchandise solution.
Location: Hemel Hempstead
Hours: Full-time, Monday to Friday, 8:30am-5:00pm (fully office based)
Salary: £28,000-£30,000, depending on experience
Benefits:
- Bonus scheme linked to company revenue growth
- Team-building days and social events
- Annual Christmas party
- 22 days annual leave plus Bank Holidays and Christmas closure
- Free on-site parking
Key Responsibilities:
- Processing customer orders received from Sales Executives via Salesforce CRM
- Confirming order specifications and delivery details with customers
- Preparing and issuing invoices using Apple Pages/Word templates
- Negotiating product pricing and costs with suppliers
- Raising and sending purchase orders to suppliers
- Coordinating and managing customer artwork files
- Liaising with internal and external design teams to produce artwork proofs
- Sending proofs to clients and obtaining final approval
- Updating and maintaining supplier information within Salesforce CRM
- Ensuring all order and customer details are accurately updated throughout the order process
- Supporting the wider sales team with day-to-day administrative tasks
- Handling telephone enquiries and providing excellent customer service
- Following up on inbound sales enquiries and assisting with converting opportunities into orders
- Supporting customers throughout the order process from enquiry through to completion
Skills & Experience:
- Previous administrative experience within a fast-paced environment
- Strong organisational skills with excellent attention to detail
- Ability to manage a high workload efficiently and prioritise tasks effectively
- Confident communication skills, both over the phone and via email
- Comfortable speaking with customers and supporting sales-related enquiries
- Experience negotiating with suppliers would be advantageous
- Proactive, self-motivated and able to work independently
- High energy with a positive and adaptable approach
- Good working knowledge of Microsoft 365, including Word and Excel
- Basic understanding of CRM systems
- Previous experience within the print, marketing, or promotional merchandise industry would be beneficial, but is not essential
Sales Administration in England employer: Osborne Appointments
Join a dynamic and supportive team in Hemel Hempstead, where your role as a Sales Administrator will be pivotal in delivering exceptional service to renowned global brands. With a strong emphasis on employee growth, our client offers a vibrant work culture, team-building events, and a competitive bonus scheme linked to company success, ensuring that your contributions are recognised and rewarded. Enjoy a fulfilling career with 22 days of annual leave, free on-site parking, and the opportunity to thrive in the promotional merchandise industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administration in England
✨Tip Number 1
Network like a pro! Reach out to people in the promotional merchandise industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their brand and think about how your skills can help them deliver that exceptional service they pride themselves on.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and suppliers, being confident and clear is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Sales Administration in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your previous administrative experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the promotional merchandise industry and how your skills can help us deliver exceptional service. Keep it engaging and personal!
Show Off Your Organisational Skills:In your application, give examples of how you've managed a high workload and prioritised tasks effectively in the past. We love candidates who can juggle multiple responsibilities with ease, so let us know how you do it!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Osborne Appointments
✨Know Your Stuff
Before the interview, make sure you understand the promotional merchandise industry and the specific role of a Sales Administrator. Research the company’s products and services, and be ready to discuss how your skills can help them deliver exceptional service.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained attention to detail under pressure.
✨Practice Your Communication
As a Sales Administrator, you'll need to communicate effectively with customers and suppliers. Practice answering common interview questions clearly and confidently. Consider role-playing with a friend to simulate phone calls or email interactions.
✨Be Ready to Discuss CRM Experience
Familiarity with CRM systems like Salesforce is crucial for this position. Be prepared to talk about any previous experience you have with CRM software, how you used it to manage customer relationships, and how it helped streamline your administrative tasks.
