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- Tasks: Adjudicate disputes over tenancy deposits and produce clear, fair decisions.
- Company: Join a successful team focused on resolving tenancy disputes in Borehamwood.
- Benefits: Enjoy 23 days holiday, private healthcare, and flexible working options post-training.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in legal or ADR preferred; strong analytical and communication skills required.
- Other info: Hybrid work model with opportunities for professional growth and development.
The predicted salary is between 28000 - 42000 £ per year.
OA are recruiting for a Dispute Resolution Adjudicator to join our client’s highly successful and growing team. This role is to adjudicate on disputes between members, landlords/agents, and tenants relating to their tenancy deposits.
Location: Borehamwood
Hours: Full-time, Monday to Friday, 9am - 5:30pm. Hybrid model: 2 office days, 3 remote days after training. Remote work and flexible hours may be considered post-training.
Salary: Up to £35,000 depending on experience
Benefits:
- 23 days holiday + UK bank holidays
- Life assurance
- Private health care for you and dependents
- Employee assistance programme, including GP line, cashback for treatments, advice line
- Season ticket loan
- Rental deposit loan
- Annual leave purchase scheme
Key Responsibilities:
- Review all evidence and make fair, unbiased decisions on tenancy deposit disputes in line with the law and tenancy agreements.
- Produce clear, written adjudications with reasoning and award amounts for landlords and tenants.
- Submit decisions within set timeframes for processing.
- Handle a designated share of disputes daily, meeting agreed adjudication targets.
- Support case assessors in early dispute resolution efforts.
- Assist with adjudication-related admin and payments as needed.
- Follow company procedures and report concerns to the Resolution Department Lead.
- Provide expertise on tenancy deposit disputes and Alternative Dispute Resolution.
- Conduct independent research and write case studies or articles when required.
Skills and Experience:
- Experience in a legal or ADR environment is desirable.
- Strong analytical skills required.
- Excellent written and verbal English communication.
- High attention to detail and quality standards.
- Knowledge of Scheme Rules (training provided if needed).
- Strong teamwork and collaboration skills.
- Proficient in Microsoft Office and quick to learn new systems.
- Self-motivated with problem-solving abilities.
- Effective time management and ability to meet deadlines.
If the role is of interest and your skills align, please apply online with your CV.
Dispute Resolution. Job in Borehamwood Education & Training Jobs employer: Osborne Appointments
Contact Detail:
Osborne Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispute Resolution. Job in Borehamwood Education & Training Jobs
✨Tip Number 1
Familiarise yourself with tenancy deposit disputes and the relevant laws. Understanding the legal framework will not only help you in the role but also impress during interviews, showing your commitment to the position.
✨Tip Number 2
Brush up on your analytical skills by practising case studies or scenarios related to dispute resolution. This will prepare you for the types of decisions you'll need to make and demonstrate your problem-solving abilities.
✨Tip Number 3
Network with professionals in the field of Alternative Dispute Resolution (ADR). Engaging with others can provide insights into the industry and may even lead to referrals or recommendations for the job.
✨Tip Number 4
Prepare for potential interview questions by thinking about how you would handle specific disputes. Being able to articulate your thought process and decision-making will set you apart from other candidates.
We think you need these skills to ace Dispute Resolution. Job in Borehamwood Education & Training Jobs
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Dispute Resolution Adjudicator position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in legal or Alternative Dispute Resolution (ADR) environments. Use specific examples to demonstrate your analytical skills and attention to detail.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the role. Be sure to mention your excellent written communication skills, as this is crucial for producing clear adjudications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at Osborne Appointments
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Dispute Resolution Adjudicator. Familiarise yourself with tenancy deposit disputes and the legal framework surrounding them, as this will help you answer questions confidently.
✨Showcase Your Analytical Skills
Prepare to demonstrate your strong analytical skills during the interview. You might be asked to assess a hypothetical dispute scenario, so practice breaking down complex information and making fair decisions based on evidence.
✨Communicate Clearly
Since excellent written and verbal communication is crucial for this role, practice articulating your thoughts clearly. You may be asked to explain your reasoning behind decisions, so ensure you can convey your ideas in a structured manner.
✨Highlight Teamwork Experience
This position requires strong teamwork and collaboration skills. Be ready to share examples from your past experiences where you successfully worked within a team to resolve issues or achieve common goals.
