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For Companies At a Glance
- Tasks: Manage customer service cases and ensure high-quality interactions with clients.
- Company: Leading customer service provider in Milton Keynes with a supportive team.
- Benefits: £25,397 salary, quarterly bonus, 25 days holiday plus bank holidays.
- Why this job: Enjoy a hybrid work model and celebrate your birthday off!
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 20318 - 25476 £ per year.
A leading customer service provider in Milton Keynes is seeking a Customer Service Advisor to join their team. The role offers a hybrid working model and includes managing customer service cases and interactions with clients.
Responsibilities include:
- Handling bookings
- Resolving issues
- Ensuring high-quality service
Candidates should have experience in customer service and strong communication skills. The position comes with a salary of £25,397 and benefits such as a quarterly bonus and 25 days of holiday plus bank holidays.
Customer Service Advisor - Hybrid, Birthday Off & Bonus employer: Osborne Appointments
Contact Detail:
Osborne Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Hybrid, Birthday Off & Bonus
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company culture, which is super important in customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor - Hybrid, Birthday Off & Bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled bookings and resolved issues in the past, so be specific!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Showcase Relevant Experience: When filling out your application, focus on experiences that relate directly to the job description. Mention any previous roles where you’ve managed customer interactions or provided high-quality service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Osborne Appointments
✨Know the Company Inside Out
Before your interview, do some digging into the company’s values and mission. Understanding what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer interactions or resolved issues. This will demonstrate your ability to manage cases effectively and provide high-quality service, which is crucial for the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to respond more accurately. You can even paraphrase the question back to the interviewer to confirm your understanding before answering.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
