Osborne Appointments is seeking an experienced Returns & Quality Control Team Leader to oversee a combined Returns and QC team in a busy operations environment in Cambridgeshire. The role manages eight staff, ensures KPI targets and SLA compliance, and drives continuous improvement across departments.
You will lead, coach and develop the team, monitor quality inspections, manage returns processes including repairs and credits, and report on performance to Operational Management.
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Returns & Quality Control Team Lead | Drive Quality in Colne employer: Osborne Appointments
As a Business Intelligence Analyst at our St Ives location, you will join a dynamic Finance team that values innovation and collaboration. We offer a supportive work culture that encourages professional growth through continuous learning and development opportunities, alongside competitive salaries and benefits. Our commitment to data-driven decision-making ensures that your insights will have a meaningful impact on the organisation's success.
