At a Glance
- Tasks: Be the friendly voice for customers, handling enquiries and directing them to the right team.
- Company: Join a well-established and growing business in Northampton.
- Benefits: Competitive salary, annual bonus, and full training provided.
- Other info: Enjoy a supportive environment with genuine progression into sales support roles.
- Why this job: Kickstart your career in financial services with real opportunities for growth.
- Qualifications: Strong customer service or administration experience is a plus.
The predicted salary is between 26000 - 28000 £ per year.
An exciting opportunity has arisen for a professional and customer-focused Client Relations Executive to join a well-established and growing business based in Northampton. As the first point of contact for customers, you will play a key role in delivering an outstanding client experience by handling telephone and webchat enquiries, qualifying leads, and directing customers to the appropriate sales team members. Alongside customer interaction, you will support quality monitoring, compliance processes, customer reviews, and a variety of operational and administrative tasks. This is an excellent opportunity for someone with strong customer service or administration experience looking to build a long-term career within financial services. Full training will be provided, with genuine opportunities for progression into a regulated sales support role for candidates looking to develop further.
Duties of a Client Relations Executive:
- Answer incoming telephone and webchat enquiries, qualifying and directing customers to the appropriate Sales Team member.
- Provide exceptional customer service and maintain a professional, engaging telephone manner.
- Keep the Customer Records Management system up to date.
Client Relations Executive employer: Osborne Appointments
Join a well-established and growing business in Stevenage, where your administrative skills will be valued in a fast-paced office environment. With a focus on employee growth and development, we offer a supportive work culture that encourages collaboration and innovation, alongside competitive salary packages and flexible working hours. This is an excellent opportunity for those seeking meaningful employment with a company that prioritises its staff's well-being and professional advancement.
