At a Glance
- Tasks: Manage client relationships and ensure their needs are met with top-notch service.
- Company: Join a successful and growing team at a dynamic company.
- Benefits: Enjoy 25 days annual leave, on-site parking, and a casual dress code.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Make a real impact by nurturing client satisfaction and driving revenue growth.
- Qualifications: 1-2 years in customer service with strong communication and problem-solving skills.
The predicted salary is between 27000 - 32000 £ per year.
OA are recruiting for an Account Manager to join our client’s highly successful and growing team. As an Account Manager your role is to manage and nurture client relationships, ensuring their needs are met and their satisfaction is maintained.
Location: Aston Clinton
Hours: Full-time, 9am - 5pm, Monday to Friday.
Salary: £27,000-£32,000 depending on experience
Benefits:
- 25 days annual leave + bank holidays
- On-site parking
- Pension
- Cycle to work scheme
- Life insurance
- Casual dress code
Key Responsibilities:
- Building and maintaining strong relationships with clients
- Understanding client needs and providing solutions to meet those needs
- Regularly communicating with clients to ensure satisfaction and address any issues
- Identifying opportunities for upselling and cross-selling
- Engaging with sales and contributing to revenue growth
- Processing and organising day-to-day orders and deliveries on multiple online systems
- Ensuring orders are invoiced according to each client
- Liaising with customers regarding stock transfers, stock issues, miss picks, customer changes, damages, and tracking information
- Making system changes such as adjustments, receipts, and dispatches
- Organising kitting jobs
- Costing and quoting jobs
- Invoicing completed kitting activity
- Working with the warehouse and other office members to manage the process
- Making and taking calls
- Responding to emails
- Booking in deliveries
- Liaising with goods in for deliveries coming in
Skills and Experience:
- 1-2 years in a customer service position is desirable
- Relationship-building skills
- Communication skills
- Problem-solving abilities
- Attention to detail
- Organisational skills
- Time management
- Numeracy skills
If your experience aligns with the requirements, please submit your CV for consideration.
Account Manager in Aston Clinton employer: Osborne Appointments
Osborne Appointments is an excellent employer, offering guaranteed weekly hours and a clear pathway to permanent employment for Warehouse Operatives at our Hatfield distribution centre. With a strong focus on employee growth, we provide comprehensive LLOP training and foster a supportive work culture that values teamwork and dedication, making it a rewarding place to build your career.
