Head of Property Accounts

Head of Property Management Accounts London West End £70-£85k Office 5 days a week The role: To manage a team of Property Accountants as well as retaining direct responsibility for a portfolio of properties, contributing to day-to-day delivery and leading from the front. Duties: Lead and manage the Property Management Accounts team Define clear roles, responsibilities and performance expectations Establish regular team meetings, one-to-ones and workload planning Recruit, develop and retain high-performing team members Create a culture of accountability, ownership and delivery Manage a defined portfolio of properties Prepare and review service charge accounts, reconciliations and client reporting Oversee rent collection and arrears management Support the team during peak periods and deadlines Lead by example through high-quality delivery Implement a clear operating structure Introduce task tracking and ownership Establish a monthly close timetable Ensure processes are documented and followed Oversee all reconciliations Ensure compliance with RICS Code and internal controls Enforce PO and approval processes Introduce review p...