Assistant Administrator in Hempstead

Are you an organised, friendly and proactive individual looking to join a dynamic and supportive team? We are seeking a part‑time Administration Assistant who will provide high‑quality administrative support to the Business Administration Manager, while also delivering excellent customer service on our Reception desk. If you're self‑motivated, flexible, and able to handle multiple projects with ease, we want to hear from you! Join us and be part of something truly special.

We offer some excellent rewards and benefits including:

• 1 free meal per shift
• Uniform provided
• Enhanced Bank Holiday pay
• Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave
• Cycle to Work scheme – save money on commuting costs and improve your health
• Milestone Birthdays - get extra time off to celebrate that special birthday
• Company sick pay which is over and above the statutory entitlement (subject to length of service)
• Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply)
• Recognition and staff appreciation initiatives
• Health Cash Plan (subject to T&Cs)
• Death in Service Benefit (subject to T&Cs)
• Long service awards
• And much more

Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW

Hours: 24 hours per week

Pay: £13.66 per hour

Contract: Part‑time

Shift: Days (including some weekends for Reception cover)

This varied and rewarding role sits at the heart of our business operations. Working closely with the Business Administration Manager supporting all administration processes as well as being the first point of contact for visitors and relatives.

What you will be doing:

• Support the Business Administrator with recruitment processes
• Create and maintain resident and employee files
• Responsible for the thorough screening of all staff within the home in line with safer recruitment processes
• Support employee and resident lifecycle administration
• Provide efficient and effective office management service
• Support financial and regulatory compliance with the service
• Complete regular reconciliations of accounts including personal allowances, invoices and petty cash
• Support payroll administration ensuring payroll cut off dates are met
• Welcome visitors ensuring they receive a professional and friendly experience and support with visitor sign‑in
• Managing incoming calls, emails and general enquiries
• Develop good relationships with residents, staff, relatives and visitors
• Responsible for maintaining the Bistro area, keeping it clean and tidy

What you need:

• At least 1 year of previous experience in office administration
• Excellent IT skills including the use of Microsoft Word, Excel and Outlook
• Organised with the ability to manage and co‑ordinate multiple projects
• Self‑motivated and flexible
• Good time management and ability to work to a deadline
• Flexible to meet the needs of the service

Our mission:

• Family
• Integrity
• Respect
• Exceptional
• Sustainable