At a Glance
- Tasks: Deliver exceptional service and create a warm, welcoming environment for residents.
- Company: Join a friendly team at a luxurious care home.
- Benefits: Enjoy free meals, enhanced pay on holidays, and staff appreciation initiatives.
- Other info: Flexible zero hours contract with opportunities for growth and learning.
- Why this job: Make a meaningful impact in residents' lives while developing your hospitality skills.
- Qualifications: Experience in hospitality and strong people skills are essential.
The predicted salary is between 13.2 - 13.2 £ per hour.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well-organised dining spaces, managing stock and temperature checks, and assisting residents with their day-to-day non-care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
We offer some excellent rewards and benefits including:
- 1 free meal per shift
- Uniform provided
- Enhanced Bank Holiday pay
- Recognition and staff appreciation initiatives
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW
Pay: £13.20 per hour
Contract: Zero Hours (Bank)
Shift: Days (shift patterns - 7am to 7pm / 2pm to 8pm, including some weekends)
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms
- Ensuring that water/drink jugs are regularly refilled in resident rooms
- Helping set up and clear down tables before and after lunch service
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked
- Attending to residents' non-care related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
- Previous experience of working in a similar role within a luxurious setting
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service
- Customer facing experience including building working relationships with internal and external stakeholders
- Reliable and punctual
- Ability to work as an effective team member
- A professional personal appearance and standards
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment
- Able to develop good working relationships and to represent the organisation professionally
- Able to build trust and demonstrate an awareness and understanding of individual differences
- Motivated to go above and beyond, and to work with passion and enthusiasm
- Motivated to contribute towards the team and home goals
- A commitment to grow and learn new things at work
- Able to remain approachable and calm under pressure
Our mission: Family Integrity Respect Exceptional Sustainable
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
