IT Procurement Manager - Chatham

About the team: Working within the Technology Business Management team, IT Commercial and Supplier Relationship Management support IT colleagues with their procurement and subsequent supplier management activities. The team works closely with IT Risk, Reporting, Group Vendor Management and Finance to provide contractual, governance and commercial cover for the Bank. In addition, the team works with a dynamic group of stakeholders to ensure IT aligns with OSB's Corporate objectives.

What you will be doing: In this role, you will support and enhance relationships and governance with 3rd party suppliers across all IT goods and services. You will be active as a supplier relationship manager working within a small team, using strong commercial acumen and robust stakeholder engagement skills. You will work with other stakeholders across the group to create and run proportionate engagement activity that complies with the regulators and subsequently OSB Policies, ensuring relevant metrics and controls are in place to demonstrate the effectiveness of the goods and services we receive.

Your responsibilities will include:

• Bringing best practice to manage suppliers within IT to deliver high quality engagement with suppliers, being responsive to internal demands and open to the challenges articulated by the supplier.
• Ensuring appropriate measurement and reporting on supplier performance for BAU and change against contractual obligations in terms of SLAs and delivery milestones.
• Holding the suppliers to account and ensuring they prepare and provide regular status and governance reports against key metrics. In some instances, these metrics will need to be developed.
• Chairing a range of supplier meetings for senior stakeholders, ensuring an appropriate agenda, papers from both parties and appropriate minutes.
• Demonstrating management of supplier's performance in line with statutory responsibility.
• Working collaboratively with the IT subject matter experts to ensure the right level of involvement from them in the supplier interactions.
• Helping colleagues understand supplier obligations and what their expectations should be while allowing suppliers an opportunity to present potential changes that may be of advantage to the company.
• Ensuring value add from suppliers where possible.

What’s in it for you? We offer a base salary dependent on experience of between £48,000 - £56,500 and a competitive benefits package including enhanced family-focused benefits, hybrid-working, and an annual bonus opportunity.

Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below:

• Robust experience as a Supplier Relationship Manager is essential, preferably within a Financial Services environment.
• Robust experience managing IT suppliers at an operational and strategic level, partnering with Procurement.
• Robust experience of supplier negotiation including fees and charges as well as SLAs and KPIs.

Next steps: Interested? Apply now! If you need any adjustments or support, we’re here to make sure you can show your best self.

Diversity, Equity & Inclusion: Not sure if you meet all the criteria? Let us decide. We value the unique perspectives and experiences that diversity brings. We’re committed to creating an inclusive space where everyone feels empowered to apply - even if you don’t check every box.