Senior Audit Manager (Business and Conduct) in West Bromwich

You will be joining our high-performing Group Internal Audit (GIA) team that helps the Group pursue its objectives through impactful assurance and unique insights. GIA is a dynamic, proactive, respected team that combines deep domain expertise with commercial awareness to drive tailored risk and control improvements as the Group navigates enterprise transformation. The team uses leading audit tools, AI, and data capabilities to enhance the breadth, depth and speed of assurance and advice. Committed to continuous improvement and learning, team members are empowered to own audit outcomes and mature ways of working.

The role can be based from our London, Wolverhampton or Chatham office with occasional travel between offices; we also operate a hybrid policy.

What you will be doing:

As Senior Audit Manager - Business and Conduct, you will be responsible for the delivery of high-quality audits across business and conduct risk domains (including operations, financial crime, customer outcomes, compliance, and related areas across the 1st and 2nd Lines). You will take ownership of audits end-to-end, leading planning, fieldwork, reporting and follow-up to provide independent, insightful assurance on the effectiveness of the Group's risk management and control environment. Reporting to the Head of Audit, you will play a role in ongoing risk assessment, audit planning and business monitoring. This is a delivery-focused role, requiring you to operate at pace while maintaining strong audit quality and exercising sound judgement. You will bring subject matter expertise to provide confident, constructive challenge to stakeholders, while also contributing to continuous improvement across the function, including enhancements to methodology and the use of data, digital tools and AI.

Your responsibilities will include:

• Leading audits end-to-end, including planning, execution, reporting and follow-up, in line with Internal Audit methodology.
• Defining focused, risk-based audit scopes and testing strategies aligned to key risks and business priorities.
• Providing confident and constructive challenge to stakeholders, influencing practical and proportionate outcomes.
• Deliver high-quality audits and produce impactful audit reports that drive meaningful action and improvement.
• Contributing to ongoing risk assessment, quarterly business monitoring and the audit planning process.
• Applying sound professional judgement, escalating risks, themes and delivery issues where appropriate.

What's in it for you?

We offer a base salary of between £70,000- £90,000 dependent on experience and location and a competitive benefits package including enhanced family-focused benefits, hybrid-working, and an annual bonus opportunity.

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Significant experience delivering and leading end-to-end internal audits within financial services, across operational, conduct and/or compliance risk areas.
• Strong understanding of risk management, internal controls and UK regulatory expectations (e.g. Consumer Duty, SMCR), with exposure to financial crime and fraud risks advantageous.
• Strong focus on analytical thinking and insight generation to maintain high standards.
• A relevant professional qualification (e.g. CIA, ACA, ACCA or equivalent) is essential for this role.

Next steps:

Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process.

We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self.

Diversity, Equity & Inclusion

Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We're committed to creating an inclusive space where everyone feels empowered to apply — even if you don't check every box.

We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We're proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all.