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- Tasks: Support the underwriting team by processing mortgage applications and providing excellent customer service.
- Company: Join OSB Group, a leading FTSE 250 specialist mortgage lender focused on diverse market segments.
- Benefits: Enjoy competitive pay, hybrid working, generous leave, and perks like private medical insurance.
- Why this job: Be part of a supportive team in a fast-paced environment that values diversity and inclusion.
- Qualifications: Previous office experience and strong Microsoft skills are essential; GCSEs in Maths and English required.
- Other info: Flexible working options available to help you maintain a healthy work-life balance.
The predicted salary is between 16000 - 18000 £ per year.
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The underwriting department supports the Bank by processing mortgage applications for new and existing borrowers, ensuring that the Bank’s lending policy and appetite for risk are correctly applied. They adhere to the relevant regulatory requirements, with fair customer outcomes a high priority at all times.
About Us
The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.
Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.
Alongside passion for our products and customers, we\’re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.
What you will be doing
In this role, you will have the opportunity to provide a high level of support to the underwriting team and ensure that activities are processed and administered correctly.
Your responsibilities will include:
- Providing a consistently high level of customer service both to external and internal customers
- Sending mortgage offers to customers and solicitors
- Dealing with incoming and outgoing post and allocation to the relevant team
- Performing administration tasks, including:Scanning and storing documentsDocument review and checkingProcessing correspondence by e-mailGeneral office tasksMaintaining spreadsheets
- Minute taking
- Receiving and making calls
This is a great opportunity for a conscientious and organised individual who enjoys working in a fast-paced office environment. The successful candidate will be a part of a strong and supportive team.
In return for your commitment
We offer a base salary dependent on experience of between £20,000 – £21,500 and a competitive benefits package including:
- Discretionary annual bonus opportunity of up to 12.5%.
- 28 days annual leave plus bank holidays.
- Access to Private Medical Insurance and Medical Cash Plan.
- Maternity & Adoption Leave – Occupational Maternity/Adoption Pay provided at 100% of salary for the first 13 weeks and at 50% of salary for the next 13 week period.
- Paternity Leave – 4 weeks of paid leave to be taken within 8 weeks of childbirth.
- Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.
Could you be the one?
We are looking for talented individuals who have the experience/knowledge and qualifications set out below:
- Previous work experience in working within a fast paced customer centric office environment.
- Strong knowledge of Microsoft applications (Outlook, Word and Excel in particular).
- GCSE’s in Maths and English.
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
What to do next
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
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About the team
The underwriting department supports the Bank by processing mortgage applications for new and existing borrowers, ensuring that the Bank’s lending policy and appetite for risk are correctly applied. They adhere to the relevant regulatory requirements, with fair customer outcomes a high priority at all times.
About Us
The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.
Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.
Alongside passion for our products and customers, we\’re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.
What you will be doing
In this role, you will have the opportunity to provide a high level of support to the underwriting team and ensure that activities are processed and administered correctly.
Your responsibilities will include:
This is a great opportunity for a conscientious and organised individual who enjoys working in a fast-paced office environment. The successful candidate will be a part of a strong and supportive team.
In return for your commitment
We offer a base salary dependent on experience of between £20,000 – £21,500 and a competitive benefits package including:
Could you be the one?
We are looking for talented individuals who have the experience/knowledge and qualifications set out below:
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
What to do next
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
Options
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed
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Underwriting Admin Assistant employer: OSB Group
Contact Detail:
OSB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Admin Assistant
✨Tip Number 1
Familiarise yourself with the mortgage application process and the specific lending policies of OSB Group. Understanding these will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel, as this role involves maintaining spreadsheets. Consider taking a quick online course or tutorial to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by thinking of examples from your past work experience that showcase your customer service skills and ability to thrive in a fast-paced environment. Be ready to discuss how you handle challenges and maintain organisation under pressure.
✨Tip Number 4
Research OSB Group's commitment to diversity and inclusion. Being able to speak about their initiatives and how they resonate with your values can demonstrate your alignment with the company culture and make a positive impression.
We think you need these skills to ace Underwriting Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Underwriting Admin Assistant position. Tailor your application to highlight relevant experience in customer service and administration.
Highlight Relevant Skills: Make sure to emphasise your proficiency in Microsoft applications, particularly Outlook, Word, and Excel. Mention any previous experience in a fast-paced office environment to demonstrate your ability to thrive under pressure.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Discuss how your skills align with the company's commitment to customer service and diversity, equity, and inclusion.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at OSB Group
✨Show Your Customer Service Skills
As the role involves providing high levels of customer service, be prepared to discuss your previous experiences in customer-centric environments. Share specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Your Organisational Abilities
The job requires strong organisational skills, so highlight any relevant experience you have in managing multiple tasks or projects. Discuss how you prioritise your workload and ensure that deadlines are met.
✨Familiarise Yourself with Microsoft Applications
Since strong knowledge of Microsoft applications is essential, brush up on your skills in Outlook, Word, and Excel. Be ready to discuss how you've used these tools in past roles, especially for administrative tasks.
✨Emphasise Your Adaptability
Working in a fast-paced environment means being adaptable. Prepare to share examples of how you've successfully adapted to changes or challenges in previous jobs, showcasing your ability to thrive under pressure.
