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- Tasks: Support the underwriting team with customer service and administrative tasks in a fast-paced environment.
- Company: Join OSB Group, a leading FTSE 250 specialist mortgage lender focused on diverse markets.
- Benefits: Enjoy hybrid working, competitive salary, annual bonus, and generous leave policies.
- Why this job: Be part of a supportive team that values diversity and offers growth opportunities.
- Qualifications: Previous office experience and strong Microsoft skills are essential; GCSEs in Maths and English required.
- Other info: Flexible working options available to promote a healthy work-life balance.
The predicted salary is between 20000 - 21500 £ per year.
About the team
The underwriting department supports the Bank by processing mortgage applications for new and existing borrowers, ensuring that the Bank’s lending policy and appetite for risk are correctly applied. They adhere to the relevant regulatory requirements, with fair customer outcomes a high priority at all times.
About Us
The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.
Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.
Alongside passion for our products and customers, we\’re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.
What you will be doing
In this role, you will have the opportunity to provide a high level of support to the underwriting team and ensure that activities are processed and administered correctly.
Your responsibilities will include:
This is a great opportunity for a conscientious and organised individual who enjoys working in a fast-paced office environment. The successful candidate will be a part of a strong and supportive team.
In return for your commitment
We offer a base salary dependent on experience of between £20,000 – £21,500 and a competitive benefits package including:
Could you be the one?
We are looking for talented individuals who have the experience/knowledge and qualifications set out below:
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
What to do next
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
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Underwriting Admin Assistant employer: OSB Group
Contact Detail:
OSB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Admin Assistant
✨Tip Number 1
Familiarise yourself with the mortgage application process and the specific lending policies of OSB Group. Understanding their approach to risk and customer service will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly in Excel and Word. Being proficient in these applications is crucial for the administrative tasks you'll be handling, and showcasing your expertise can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in fast-paced, customer-centric environments. Think of specific examples where you've excelled in providing excellent customer service, as this role heavily emphasises high-quality interactions with both internal and external customers.
✨Tip Number 4
Research OSB Group's commitment to diversity, equity, and inclusion. Be ready to share how your unique background or experiences can contribute to their collaborative environment, as they value diverse perspectives in their team.
We think you need these skills to ace Underwriting Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise your proficiency in Microsoft applications, particularly Outlook, Word, and Excel, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Underwriting Admin Assistant position. Mention specific examples of how your previous work experience aligns with the responsibilities outlined in the job description.
Highlight Soft Skills: The role requires a conscientious and organised individual. Be sure to showcase your soft skills such as attention to detail, communication abilities, and your capacity to thrive in a fast-paced environment.
Research the Company: Familiarise yourself with OSB Group's values, especially their commitment to diversity, equity, and inclusion. Mentioning this in your application can demonstrate that you align with their corporate culture.
How to prepare for a job interview at OSB Group
✨Show Your Customer Service Skills
Since the role involves providing a high level of customer service, be prepared to discuss your previous experiences in customer-centric environments. Share specific examples where you successfully resolved issues or enhanced customer satisfaction.
✨Demonstrate Organisational Abilities
The job requires strong organisational skills. Highlight your ability to manage multiple tasks efficiently, perhaps by discussing how you prioritise work in a fast-paced setting. Mention any tools or methods you use to stay organised.
✨Familiarise Yourself with Microsoft Applications
As proficiency in Microsoft Outlook, Word, and Excel is essential, brush up on these applications before the interview. Be ready to discuss how you've used them in past roles, especially in relation to document management and data handling.
✨Emphasise Team Collaboration
The role is part of a supportive team environment, so it's important to convey your ability to work well with others. Share examples of how you've contributed to team success in previous positions and your approach to collaboration.
