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- Tasks: Design exceptional customer experiences and collaborate on innovative service solutions.
- Company: Leading financial services group in the UK with a focus on user experience.
- Benefits: Up to £80,000 salary, enhanced family benefits, and hybrid working model.
- Why this job: Shape impactful experiences and work with a talented team in a dynamic environment.
- Qualifications: Strong portfolio and excellent communication skills required.
The predicted salary is between 48000 - 64000 £ per year.
A leading financial services group in the UK seeks a Senior Experience Designer to shape exceptional customer and colleague experiences across various touchpoints. The role involves designing end-to-end service experiences, conducting user research, and collaborating with teams to create innovative solutions.
Offering a base salary up to £80,000, enhanced family benefits, and a hybrid working model of three days in the office and two remote.
Ideal candidates should possess a strong portfolio and excellent communication skills.
Senior Experience Designer - End-to-End Service UX Leader employer: OSB Group
Contact Detail:
OSB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Experience Designer - End-to-End Service UX Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Senior Experience Designer role.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you’re chatting with potential employers, we recommend discussing specific projects that demonstrate your end-to-end service design skills.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to UX design. We suggest doing mock interviews with friends or mentors to boost your confidence and refine your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Senior Experience Designer - End-to-End Service UX Leader
Some tips for your application 🫡
Showcase Your Portfolio: Make sure to highlight your best work in your portfolio. We want to see how you've tackled design challenges and created exceptional experiences. Tailor it to reflect your skills in end-to-end service design!
Tailor Your Application: When applying, customise your CV and cover letter to match the job description. We love seeing how your experience aligns with our needs, especially in user research and collaboration. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your written application clear and to the point. We appreciate well-structured content that communicates your ideas effectively. Remember, communication skills are key for this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OSB Group
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best work. Focus on projects that demonstrate your ability to design end-to-end service experiences and how you've tackled user research. Be ready to discuss the thought process behind each project.
✨Understand the Company’s Vision
Do your homework on the financial services group and their approach to customer and colleague experiences. Familiarise yourself with their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in contributing to their mission.
✨Prepare for Collaborative Scenarios
Since the role involves working with various teams, be prepared to discuss your experience in collaboration. Think of specific examples where you’ve worked with cross-functional teams to create innovative solutions. Highlight your communication skills and how they helped in achieving successful outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the tools they use for user research, or how they measure the success of their service designs. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
