At a Glance
- Tasks: Lead the development of our Salesforce CRM platform and shape engineering strategies.
- Company: Join OSB Group, a forward-thinking bank on a transformation journey.
- Benefits: Competitive salary, annual bonus, 30 days leave, and family-focused perks.
- Other info: Dynamic workplace with a commitment to diversity and professional development.
- Why this job: Make a real impact in shaping customer experiences with cutting-edge technology.
- Qualifications: Extensive Salesforce experience in financial services and strong technical skills required.
The predicted salary is between 90000 - 100000 € per year.
At OSB Group, we are continuing to invest in our technology platforms to deliver exceptional customer experiences and support our growth ambitions. We are recruiting a Principal Engineer – Salesforce to drive the development and evolution of our Salesforce-based CRM platform. This is a pivotal role combining deep technical expertise in Salesforce with strong delivery capability. You will shape the engineering strategy and ensure the delivery of scalable, secure CRM solutions supporting key business domains including lending, savings, broker journeys, and customer servicing. Salesforce plays a central role in our customer platform, enabling seamless end-to-end journeys across acquisition, onboarding, and servicing. The role can be based from our Wolverhampton, Chatham, or London office, with occasional travel between OSB Group locations.
What you will be doing
As Principal Engineer – Salesforce, you will be responsible for shaping and delivering the Salesforce CRM platform, ensuring it supports end-to-end customer journeys through scalable, secure, and high‑performing solutions aligned to business and technology objectives.
Responsibilities
- Define and execute the Salesforce/CRM engineering strategy aligned to business and technology goals
- Design and deliver solutions across Sales, Service, and Experience Cloud
- Deliver core CRM capabilities including customer management, lending and savings workflows, broker journeys, and servicing
- Own end‑to‑end delivery including design, build, testing, release, and platform operations
- Establish Salesforce architecture covering data models, security, and integration patterns
- Drive integration with core banking, payments, and external systems using API‑led and event‑driven approaches
- Implement DevOps, CI/CD, and testing practices to ensure quality, resilience, and compliance
Benefits
- Base salary between £90,000 – £100,000 (dependent on experience)
- Enhanced family‑focused benefits
- Annual bonus opportunity of up to 25%
- 30 days annual leave + bank holidays
About Us
We understand how much our people bring to our organisation and are on a transformation journey to become the ‘bank of the future’. Our commitment to professional development, flexible working, and employee well‑being fosters a dynamic and supportive workplace.
Qualifications
- Significant experience in a senior technical role within banking or financial services
- Extensive experience designing and delivering Salesforce solutions within a complex financial services organisation
- Proven track record of building CRM platforms supporting financial products (e.g., lending, savings), ideally including nCino or similar ecosystems
- Deep understanding of Salesforce architecture, data models, security, and integration patterns (APIs, event‑driven)
- Strong experience working in Agile and DevOps environments, with CI/CD and quality engineering practices
- Ability to translate complex business requirements into scalable CRM solutions and engage effectively with stakeholders
Diversity & Inclusion
We champion diversity at all levels, with Board‑level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Principal Engineer (Salesforce) employer: OSB Group
At OSB Group, we pride ourselves on being an exceptional employer that values innovation and employee growth. With a commitment to professional development, flexible working arrangements, and a supportive work culture, our Principal Engineer – Salesforce role offers the opportunity to shape the future of our technology platforms while enjoying competitive benefits, including a generous salary, annual bonus potential, and 30 days of annual leave. Join us in Wolverhampton, Chatham, or London, and be part of a transformative journey towards becoming the 'bank of the future'.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Engineer (Salesforce)
✨Tip Number 1
Network like a pro! Reach out to current employees at OSB Group on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into Salesforce architecture and CRM solutions. Be ready to showcase how your experience aligns with their needs, especially in lending and savings workflows.
✨Tip Number 3
Showcase your Agile and DevOps experience during interviews. Talk about specific projects where you implemented CI/CD practices and how they improved delivery times and quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Principal Engineer (Salesforce)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Principal Engineer role. Highlight your Salesforce experience and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at OSB Group. Keep it engaging and personal.
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise in Salesforce architecture, data models, and integration patterns. We’re looking for someone who can hit the ground running, so make sure we see your strengths!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OSB Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the architecture, data models, and integration patterns thoroughly. Be ready to discuss how you've implemented these in past projects, especially in a financial services context.
✨Showcase Your Delivery Experience
Prepare to talk about your experience in delivering scalable CRM solutions. Highlight specific examples where you've owned the end-to-end delivery process, from design to release. This will demonstrate your capability to manage complex projects effectively.
✨Engage with Business Requirements
Be ready to explain how you translate complex business requirements into technical solutions. Think of examples where you've successfully engaged with stakeholders to ensure that the solutions met their needs, particularly in lending or savings workflows.
✨Familiarise Yourself with Agile and DevOps Practices
Since the role involves working in Agile and DevOps environments, be prepared to discuss your experience with CI/CD and quality engineering practices. Share how you've implemented these methodologies in your previous roles to enhance project outcomes.
