Head of Commercial Delivery - Savings

Head of Commercial Delivery – Savings

OSB Group, West Midlands, England, United Kingdom

Overview

At OSB Group, our ambition is to deliver sustainable growth while always putting customers at the heart of what we do. The Head of Commercial Delivery – Savings plays a critical role in making this happen by ensuring the successful execution of initiatives required to deliver the Group\’s Savings Strategy.

The role reports to the Group Savings Director and works alongside the Head of Saving Propositions and Head of Savings Product to drive sustainable growth and profitability across the savings portfolio, translating strategic intent into operational reality and ensuring commercial, customer and financial outcomes are fully realised.

The position can be based from Wolverhampton, Chatham or London and will require travel between all OSB Group locations.

Responsibilities

• Oversee go‑to‑market execution for new and amended savings products (excluding pricing), ensuring full readiness across systems, processes, governance and distribution channels.
• Own and maintain the Savings Strategy, keeping it current and responsive to market, regulatory and economic conditions.
• Monitor external market and regulatory factors, adapting delivery plans to optimise opportunities and mitigate headwinds.
• Manage the commercial impact of regulatory and market change, providing clear recommendations to SLT where savings plan impacts arise.
• Act as the key interface between Savings Product teams and Product Owners, ensuring delivery roadmaps align to strategic priorities and customer journeys.
• Analyse portfolio performance to identify growth and margin opportunities and lead post‑launch performance reviews, identifying and implementing enhancements to improve outcomes.

Qualifications

• Strong background in savings, ideally within a commercial, change or delivery leadership role with detailed knowledge of FCA regulation and Consumer Duty within a regulated financial services environment.
• Proven experience working in an Agile environment across multiple functions (product, pricing, marketing, technology and operations), connecting strategy to execution at pace.
• Previous experience developing or delivering new technology platforms.
• Excellent communication with advanced cross‑functional leadership and the ability to influence senior stakeholders without direct authority.
• Advanced analytical and problem‑solving skills, linking customer, commercial and risk perspectives into clear recommendations with a strong track record of delivery excellence and governance rigour.
• A strong outcome‑driven focus on customer value and commercial impact.

Desired Skills and Experience

• Savings, Commercial delivery, FCA, regulations, proposition development, governance, analysis, agile, pricing, consumer duty.

Benefits

• Base salary up to £100,000 dependent upon experience.
• Enhanced family‑focused benefits.
• Annual bonus opportunity up to 25%.
• 30 days annual leave + bank holidays.

Next Steps

Apply now via the OSB Careers portal. Shortlisted candidates will go through a personalised recruitment process, which is relevant and conversational – inclusive of any individual reasonable support required.

Diversity & Inclusion

We champion diversity at all levels, with Board‑level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.

Legal Notice

OSB Group is an Equal Opportunity Employer. All employment decisions are made without regard to protected characteristics.