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- Tasks: Deliver top-notch customer service and handle banking transactions with ease.
- Company: Reputable financial services provider in the UK.
- Benefits: Starting salary of £23,000, private medical insurance, and family-focused perks.
- Why this job: Join a dynamic team and make a difference in customers' banking experiences.
- Qualifications: Experience in customer service and cash handling is essential.
- Other info: Fixed-term contract with 35 hours per week, including some Saturdays.
The predicted salary is between 23000 - 26000 £ per year.
A financial services provider in the United Kingdom is looking for a Customer Service Assistant to deliver excellent customer service while handling banking transactions. This role requires previous experience in a customer-facing environment and cash handling skills. The position is a 12-month fixed-term contract with a base salary starting from £23,000, along with benefits such as private medical insurance and enhanced family-focused perks. You will work 35 hours per week, including some Saturdays.
Branch Banking Assistant — Customer Service Expert in Gillingham employer: OSB Group
Contact Detail:
OSB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Banking Assistant — Customer Service Expert in Gillingham
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on your communication skills and be ready to showcase how you've handled tricky situations in the past. We want to see that you can keep a cool head while delivering top-notch service!
✨Tip Number 2
Practice your cash handling skills! If you've got experience managing transactions, be prepared to talk about it. We love candidates who can demonstrate their attention to detail and accuracy when dealing with money.
✨Tip Number 3
Don’t forget to research our company! Knowing our values and what we stand for will help you connect with us during the interview. It shows you're genuinely interested in being part of our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and our company culture before you even step into an interview.
We think you need these skills to ace Branch Banking Assistant — Customer Service Expert in Gillingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any cash handling skills. We want to see how your background fits with the role of a Branch Banking Assistant, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering excellent customer service and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Soft Skills: In a customer-facing role, soft skills are key! Highlight your communication skills, problem-solving abilities, and any experience you have in handling difficult situations. We love candidates who can connect with customers and make their banking experience smooth.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, we’re always on the lookout for great talent like you!
How to prepare for a job interview at OSB Group
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share specific examples of how you've handled difficult situations in the past. Think about times when you went above and beyond for a customer, as this will show your commitment to excellent service.
✨Familiarise Yourself with Banking Transactions
Since this role involves handling banking transactions, it’s crucial to understand the basics of these processes. Do some research on common banking services and be prepared to discuss them during the interview. This will demonstrate your interest and readiness for the role.
✨Highlight Your Cash Handling Experience
If you have previous experience with cash handling, make sure to mention it! Be specific about the types of transactions you managed and any systems you used. This will reassure the interviewer that you’re capable of managing financial transactions accurately.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re genuinely interested and helps you assess if the job is the right fit for you.
