OSB Group is seeking a Financial Support Consultant to join our contact centre team, helping customers in financial difficulty with mortgage arrears and fair outcomes. You will handle mainly telephone interactions, plus email and letters, to understand each customer’s situation and tailor sustainable solutions.
The role offers 35 hours per week with patterns from 0800–1800, plus part-time options. After training, hybrid working is available and a competitive package includes a discretionary
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Mortgage Collections Specialist - Empathy-Driven Solutions in Chatham employer: OSB Group
At OSB Group, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment that prioritises professional development and employee well-being. Our Technology Strategy and Planning Manager role is pivotal in shaping our technology vision, providing opportunities for impactful collaboration across teams, and driving strategic initiatives that align with our mission to become 'the bank of the future'. With a competitive salary, generous leave, and a commitment to inclusivity and flexible working, OSB Group is dedicated to fostering a culture where every colleague can thrive and contribute meaningfully.
