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For Companies At a Glance
- Tasks: Provide exceptional customer support and handle banking transactions.
- Company: Prominent financial institution in Canterbury with a strong reputation.
- Benefits: Competitive salary starting from £23,000, family-focused benefits, and private medical insurance.
- Why this job: Join a supportive team and make a difference in customers' banking experiences.
- Qualifications: Customer service experience and cash handling proficiency.
- Other info: Full-time role with occasional Saturday shifts and great career growth potential.
The predicted salary is between 23000 - 32200 £ per year.
A prominent financial institution in Canterbury is seeking a Customer Service Assistant to provide exceptional support and complete banking transactions. This full-time position requires a commitment of 35 hours per week, plus occasional Saturday shifts.
Ideal candidates will have customer service experience and proficiency in cash handling. The role offers a competitive salary starting from £23,000, along with enhanced family-focused benefits and private medical insurance.
Banking Customer Service Assistant Canterbury Branch employer: OSB Group
Contact Detail:
OSB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Customer Service Assistant Canterbury Branch
✨Tip Number 1
Make sure to research the financial institution before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or cash handling issues, as these are key parts of the job.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a banking environment. Looking professional shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Banking Customer Service Assistant Canterbury Branch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any cash handling skills. We want to see how your background fits the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Assistant position at our Canterbury branch. Let us know what makes you a great fit for our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to the facts about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at OSB Group
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Familiarise yourself with common banking terms and processes, as this will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Practice Cash Handling Scenarios
Since cash handling is a key part of the job, consider practising scenarios where you might need to handle transactions. This could include dealing with discrepancies or explaining banking fees, which will show your readiness for the responsibilities of the position.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
