At a Glance
- Tasks: Lead and grow exciting client partnerships across Europe in sports, entertainment, and media.
- Company: Join OS Studios, a dynamic collective of gamers and sports fanatics shaping live entertainment.
- Benefits: Opportunities for professional growth, creativity, and innovation in a rapidly evolving industry.
- Other info: Collaborate with cross-functional teams and thrive in fast-paced environments.
- Why this job: Make an impact on high-profile projects with globally recognised brands and talent.
- Qualifications: 5+ years in account management with strong communication and stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
We’re looking for a dynamic and relationship-driven Account Director to help lead and grow some of the most exciting client partnerships across Europe, partnering with globally recognized brands, talent, productions, and organizations to bring ambitious projects to life.
This is more than a traditional account management role. You’ll be a strategic partner, problem-solver, and trusted advisor who thrives in fast-moving environments and knows how to turn strong relationships into long-term success. You’ll collaborate closely with cross-functional teams across production, creative, operations, finance, and leadership while helping shape the future growth of our business. We’re looking for someone who is energized by building connections, delivering exceptional client experiences, and supporting projects that make an impact across sports, entertainment, and media.
- Serve as the lead strategic contact for assigned client accounts across Europe.
- Drive account growth by identifying new opportunities, expanding services, and supporting long-term client success.
- Lead the execution of client projects, campaigns, productions, and activations across sports, gaming, entertainment, and broadcast initiatives.
- Partner closely with internal teams including production, creative, finance, operations, and leadership to deliver best-in-class client experiences.
- Manage timelines, deliverables, budgets, and account performance across multiple concurrent projects.
- Support negotiations, renewals, and commercial discussions in partnership with leadership teams.
- Proactively identify challenges, mitigate risks, and develop solutions in fast-paced environments.
- Help improve internal processes and contribute to the continued growth and evolution of the client services function.
- Maintain accurate forecasting, reporting, and account documentation.
- Ensure all work is conducted in compliance with company policies, contractual obligations, applicable employment laws, and data privacy regulations.
5+ years of experience in account management, client services, partnerships, or related roles.
- Strong commercial mindset with experience supporting account growth and client retention.
- Excellent communication, presentation, and stakeholder management skills.
- Fluency in English required; additional European languages are a plus.
- Proficiency with CRM systems, project management tools, and collaboration platforms.
Occasional travel may be required depending on client and business needs. Employees are expected to comply with all company policies, confidentiality obligations, and applicable employment and data protection laws.
At OS Studios, we are a collective of gamers, sports fanatics, and are the architects of the next generation of live entertainment who turn moments into movements. If you’re tired of the 'same old' and want to build the future of how millions of people consume content, this is your arena. Work on high-profile projects across sports, entertainment, gaming, and broadcast. Partner with globally recognized clients, brands, and talent. Be part of a company that values creativity, innovation, and relationship-building. Have opportunities for professional growth and meaningful career development in a rapidly evolving industry.
Any personal data submitted as part of the application process will be processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), and company privacy policies.
Director, Customer Account Manager employer: OS Studios
At OS Studios, we pride ourselves on being a dynamic and innovative employer that fosters creativity and collaboration. Our work culture is built on strong relationships and a commitment to delivering exceptional client experiences, providing employees with unique opportunities for professional growth in the fast-paced world of sports, entertainment, and media. Join us to be part of a team that values your contributions and empowers you to shape the future of live entertainment across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Customer Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies of your past successes in account management. When you meet potential employers, share these stories to demonstrate how you’ve driven growth and built strong client partnerships.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their projects and challenges, and think about how you can contribute. This will show your enthusiasm and strategic mindset, making you stand out as a candidate.
We think you need these skills to ace Director, Customer Account Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about building relationships and driving account growth. Share specific examples of how you've made an impact in previous roles.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in account management and client services, and don’t forget to mention any relevant projects you've worked on. We love seeing how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Be sure to address how you can contribute to our exciting projects and partnerships. Keep it conversational but professional – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at OS Studios
✨Know Your Clients
Before the interview, research the company’s key clients and their recent projects. Understanding their partnerships and how they align with your experience will help you demonstrate your strategic mindset and ability to drive account growth.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you overcame them. Highlighting your problem-solving abilities will show that you're ready to tackle the fast-paced environment and can proactively identify solutions.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is crucial for this role, consider doing mock interviews with a friend or using video tools to refine your presentation skills.
✨Demonstrate Your Collaborative Spirit
Be ready to discuss how you've successfully worked with cross-functional teams in the past. Sharing specific examples of collaboration will illustrate your ability to partner closely with various departments and deliver exceptional client experiences.
