Repairs and Voids Team Leader
Salary: £ 37,476.00 per year Hours: 40 hours per week Location: Norfolk & surrounding areas Ref: IP396
Please note that we do not offer visa sponsorship. Applicants must have the right to work in the UK and provide relevant documentation if appointed.
Lead People. Deliver Quality. Make a Difference.
Orwell Housing Association is looking for an experienced Repairs & Voids Team Leader to support the delivery of a high-quality, customer-focused repairs service.
You'll lead a team of Multi-Skilled Tradespeople, Craftspersons, Groundworkers and Apprentices, ensuring repairs and void works are delivered safely, efficiently and to a high standard.
What You'll Do
- Lead, motivate and develop a team of operatives.
- Carry out quality inspections and provide technical support.
- Monitor performance, productivity and KPIs.
- Conduct regular supervision and 1:1s.
- Support recruitment, training and development.
- Ensure compliance with Health & Safety and regulatory requirements.
- Drive continuous improvement and excellent customer service.
What We're Looking For
✔ Multi-skilled trade qualification or significant industry experience
✔ Strong repairs and maintenance knowledge
✔ Experience supervising or leading operational teams
✔ Excellent customer service and communication skills
✔ Knowledge of Health & Safety legislation
✔ Full UK Driving Licence
Why Orwell?
At Orwell, our values of People-focused, Ambitious, Collaborative and Effective (PACE) guide everything we do. You'll join a supportive organisation where you can develop your career while making a genuine difference to customers and communities.
Apply Today
If you're a motivated leader with a background in repairs, maintenance or housing services and are ready for your next challenge, we'd love to hear from you.
Due to the nature of this role, a full UK driving licence is required
More reasons to apply…
- 22 days annual leave (pro rata) plus bank holidays with opportunity to buy more
- Onsite parking
- Cashback Health plan
- Access to Blue Light Card – membership fees apply
- Wellbeing programme
- Reward and recognition awards
- Great training and development opportunities.
- Work van provided for business travel
Apply with Confidence
Orwell is committed to safeguarding, safer recruitment and equality of opportunity.
As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from all backgrounds and will make reasonable adjustments throughout the recruitment process where needed.
If you don't meet every requirement but feel you would be a great fit for the role, we'd still love to hear from you.
For support with your application, please contact our Talent Team at work@orwell-housing.co.uk or 01473 228782.
By applying, you confirm that you have read and accept our Privacy Notice: https://www.orwell-housing.co.uk/privacy-policy
For recruitment documents, policies and career guidance, visit our Career Hub: https://www.orwell-housing.co.uk/careerhub
Repairs and voids Team leader employer: Orwell Housing
At Marram Green in Kessingland, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of our customers. Our supportive work environment fosters personal and professional growth through ongoing training and development opportunities, while our commitment to employee well-being is reflected in generous benefits such as 22 days annual leave, health plans, and recognition awards. Join our caring community where your compassion and dedication can truly shine.
