At a Glance
- Tasks: Lead and manage repairs and estates services to enhance community living.
- Company: Join Orwell, a values-driven organisation focused on safe homes and thriving communities.
- Benefits: Competitive salary, car allowance, generous leave, and professional development opportunities.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in repairs, strong leadership skills, and relevant qualifications required.
- Other info: Supportive environment with a focus on innovation and collaboration.
The predicted salary is between 51500 - 71500 £ per year.
Are you a strategic leader with a passion for delivering high-quality Repairs and Estate Services that make a difference to our customers? We are looking for an experienced and customer-focused Head of Repairs and Estates to join our dedicated team ensuring our residents live in safe, well-maintained, thriving homes and communities.
At Orwell, people are at the heart of everything we do. We are proud to be a values-driven organisation, and we are looking for a Head of Repairs & Estates who shares our passion for delivering safe homes, exceptional services and stronger communities. If you are a leader who inspires confidence, champions innovation and thrives on collaboration, this could be your next chapter.
Why Orwell? Because at Orwell, your work genuinely matters. You will be part of a supportive, ambitious organisation that invests in its people, celebrates diversity and encourages new ideas. You will have the opportunity to shape services that directly improve lives - and you will do it alongside colleagues who care as much as you do. If you are ready to lead with heart, drive meaningful change and help us build communities where people feel safe, valued and at home, we would love to hear from you.
Key Responsibilities:
- Providing operational management and leadership for the repairs & maintenance and estates services teams, placing the needs of our customers at the heart of our activities ensuring a sector leading service.
- Working alongside the Assistant Director of Property Services to formulate and implement strategies and policies, including responding to and effectively implementing any new legislation or government policy which is introduced.
- Overseeing our Housing and Estate assets, ensuring they are managed efficiently and effectively, meeting all aspects of statutory and regulatory compliance.
- Supporting our environmental and sustainability agenda and ensuring implementation of all property and estate related aspects of the Regulator of Social Housing Consumer Standards.
About you:
- Significant experience in repairs, ideally within social housing.
- Strong technical knowledge of building safety, regulations and compliance.
- Proven leadership experience with the ability to inspire, motivate and develop teams.
- Confidence managing substantial budgets and making informed financial decisions.
- Excellent communication, influencing and relationship-building skills.
- A collaborative, resilient and values-driven approach.
- RICS qualification or qualified through experience is essential.
- Membership of relevant professional body with a relevant professional qualification - Royal Institution of Chartered Surveys (RICS) or HND/HNC in Building or facilities management.
- Leadership qualification or willingness to study through our Building Leaders Programme and/or gain a qualification.
Please note a full driving licence is essential for this role.
Why Join Orwell?
As well as our inclusive culture and passion for our PACE values, we offer a broad range of benefits including: 25 days annual leave (pro rata) plus.
Head of Repairs and Estates in Ipswich employer: Orwell Housing
Contact Detail:
Orwell Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Repairs and Estates in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you showcase your passion for delivering high-quality services that make a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Repairs and Estates in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in repairs and estates. We want to see how your skills align with our mission at Orwell, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Head of Repairs and Estates, we’re looking for someone who can inspire and lead teams. Use your application to share examples of how you’ve motivated others and driven change in previous roles. Let us see your leadership style shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Orwell Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and estate services, especially within social housing. Familiarise yourself with current regulations, compliance standards, and any recent legislation that could impact the role. This will show your potential employer that you're not just a leader, but a knowledgeable one.
✨Showcase Your Leadership Style
Prepare to discuss your leadership experience in detail. Think about specific examples where you've inspired and motivated teams, managed budgets, or implemented successful strategies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Emphasise Customer Focus
Since the role is all about delivering high-quality services to customers, be ready to share how you've put customer needs at the heart of your previous roles. Discuss any initiatives you've led that improved customer satisfaction or community engagement, as this aligns perfectly with Orwell's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation’s future plans, challenges they face in repairs and estates, or their approach to sustainability. This shows your genuine interest in the role and helps you assess if it's the right fit for you.