At a Glance
- Tasks: Support young people facing homelessness to build confidence and skills for independent living.
- Company: Join a value-driven team at Phoenix House, Lowestoft.
- Benefits: 22 days annual leave, health plan, ongoing training, and recognition awards.
- Other info: Flexible hours with full-time and part-time opportunities available.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Passion for helping others and strong communication skills.
The predicted salary is between 24784 - 24784 £ per year.
Salary: 24,784.50 per annum (FTE)
Hours: full time (37.5 hours a week) and part time opportunities available.
Shift Pattern: Various shifts between 8am - 9pm
Ready to make a difference? Join our team delivering supported housing for young people in Lowestoft. You'll support those who are homeless or at risk of homelessness, helping them build the confidence and skills needed to sustain their own accommodation. With a strength-based, person-centred approach, you'll ensure they feel safe, heard, and empowered to work towards their aspirations.
About Phoenix House
Phoenix House in Lowestoft provides supported accommodation for adults experiencing homelessness, offering 23 self-contained rooms and tailored support to help our customers access the widest opportunities available to them and move toward independent living. Located on Kirkley Cliff, the service is within walking distance of Lowestoft train station and has local buses providing regular connections to Lowestoft town centre, Norwich, Beccles, Pakefield, Kessingland, and Southwold making commuting to work easier!
What you'll be doing:
- Play a central role in ensuring each customer has a personalised, outcomes-focused support plan that reflects their goals, aspirations, and individual needs.
- Build positive, proactive relationships with customers and wider stakeholders, helping the service to thrive and consistently deliver high-quality support.
- Work alongside customers to help them understand and manage risk, including supporting them to take positive, informed risks that can enhance their wellbeing, while collaborating with partner agencies to ensure a holistic approach.
- Support customers to connect with their local community and build new networks through opportunities such as volunteering, training, education, and employment.
- Take an active role in the referrals process, carrying out risk assessments, and contributing to a safe environment for customers, colleagues, and visitors by following best practice, legislation, and safeguarding procedures.
- Advocate strongly for customers by getting to know them, valuing their lived experience, and recognising them as experts in their own lives.
More benefits of joining #TeamOrwell:
- 22 days annual leave (pro rata) plus bank holidays (Please note that bank holiday work may be required as part of this role)
- Reward and recognition awards.
- Free DBS checks.
- Cashback Health plan.
- Access to Blue Light Card - membership fees apply.
- Ongoing training and development.
Support Worker - Lowestoft in Suffolk employer: Orwell Housing Association
At Phoenix House in Lowestoft, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people facing homelessness. Our supportive work culture fosters personal and professional growth, offering ongoing training and development opportunities, as well as a range of benefits including generous annual leave, health plans, and recognition awards. Join us in a role where your contributions truly matter, and enjoy the convenience of our central location with easy access to public transport.
Contact Details:
Orwell Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Lowestoft in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Phoenix House. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. Think about your experiences and how they align with the role. We want you to showcase your passion for helping others!
✨Tip Number 3
Showcase your skills through volunteering or community involvement. This not only boosts your CV but also demonstrates your commitment to supporting those in need. Plus, it’s a great way to meet like-minded folks!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Support Worker - Lowestoft in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Support Worker role. Highlight any relevant experience you have in supporting individuals, especially those facing homelessness or similar challenges.
Show Your Passion:Let your enthusiasm for helping others shine through in your written application. We want to see your commitment to making a difference in the lives of young people and how you can contribute to our mission at Phoenix House.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make sure your key points stand out.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application reaches us quickly and allows you to keep track of your application status easily. We can't wait to hear from you!
How to prepare for a job interview at Orwell Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker and what Phoenix House is all about. Familiarise yourself with their mission and values, especially their strength-based, person-centred approach. This will help you demonstrate your genuine interest in the position.
✨Showcase Your Skills
Think about specific examples from your past experiences that highlight your ability to build relationships, manage risks, and advocate for others. Be ready to discuss how you've helped individuals achieve their goals or overcome challenges, as this aligns perfectly with the job's requirements.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, the types of support plans you'll be creating, or how they measure success in their programmes. It shows you're engaged and serious about making a difference.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your motivations for wanting to work as a Support Worker and how you connect with the values of Phoenix House. Let your passion for helping others shine through, as this is key to fitting into their team.
