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- Tasks: Support former homeless individuals in a safe environment while they rebuild their lives.
- Company: Fyffe Centre, a welcoming service dedicated to empowering individuals.
- Benefits: Competitive pay, flexible shifts, and a chance to make a real difference.
- Other info: Inclusive workplace committed to diversity and support for all applicants.
- Why this job: Join a meaningful role that helps others achieve independence and wellbeing.
- Qualifications: GCSE Maths and English (Grade 9-4 / A-C or equivalent).
The predicted salary is between 28000 - 28000 £ per year.
Salary: £13.50 per hour
Hours: Relief shifts to cover absence, training and holidays
Shifts: Day and Night shifts available
Are you passionate about empowering people to rebuild their lives and create a brighter future? Join us at the Fyffe Centre, where you'll play a vital role in supporting former homeless people, or those at risk of returning to the streets, as they work towards sustaining independent accommodation. In this meaningful and rewarding role, you'll provide high-quality, strengths-based support that centres on each person's goals, aspirations, and wellbeing. Working side-by-side with our customers, you'll help ensure they feel safe, valued, and confident in the service they receive.
About Fyffe Centre… The Fyffe Centre in Lowestoft is a welcoming service offering 27 single rooms to adults who need a safe place and a bit of extra support while getting back on their feet. The team helps residents with everything from building confidence and improving wellbeing to developing practical skills for independent living. The Fyffe Centre is just a short walk from Lowestoft Train Station and close to handy bus stops. Its great location means residents can easily reach local shops, the seafront and community spaces, making it a positive and lively setting for people to rebuild their independence.
What you'll be doing:
- Maintain a visible presence in and around the building, helping to ensure that customers feel safe, supported, and welcomed throughout the shift.
- Support customers to manage risk, responding appropriately to any behaviour-related concerns that may pose a risk or breach their occupancy agreement.
- Carry out building health and safety checks during the shift, reporting any repairs or damage. This includes cleaning shared communal areas and preparing rooms for re-let.
- Build positive relationships with customers by getting to know them and being a reliable point of contact for assistance during the shift.
- Manage visitors to the service and address any behaviours that do not align with house rules in a fair, respectful, and proportionate manner.
- Work collaboratively as part of the wider team, completing administrative tasks and maintaining accurate records to support a smooth and effective service delivery.
Person Specification: GCSE Maths and English (Grade 9-4 / A-C or equivalent)
Interview Date: To be confirmed.
Before applying… Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.
Apply with Confidence: Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - Privacy Policy. By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - Consent to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Relief Premises and Security Officer in Suffolk employer: Orwell Housing Association
Contact Detail:
Orwell Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Premises and Security Officer in Suffolk
✨Tip Number 1
Get to know the Fyffe Centre and its mission! Understanding the values and goals of the organisation will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences align with the role of a Relief Premises and Security Officer, especially in supporting vulnerable individuals and maintaining a safe environment.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so make sure you look professional and approachable. This shows that you respect the role and the people you'll be working with.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you fresh in their minds.
We think you need these skills to ace Relief Premises and Security Officer in Suffolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you connect with our mission at the Fyffe Centre and how you can contribute to empowering those in need.
Tailor Your CV: Make sure your CV is tailored to the Relief Premises and Security Officer role. Highlight any relevant experience or skills that align with the job description, especially those related to safety, support, and teamwork.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Orwell Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Premises and Security Officer. Familiarise yourself with the key tasks like maintaining safety, supporting customers, and managing visitors. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
This role is all about building positive relationships with customers. Prepare examples from your past experiences where you've successfully supported individuals or managed challenging situations. Highlight your ability to communicate effectively and empathetically, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you would handle specific scenarios related to risk management or behaviour-related concerns. Think of examples where you've had to think on your feet and resolve issues calmly and fairly. This will show that you're capable of handling the challenges that come with the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.