Housing Officer in Suffolk

Suffolk Full-Time 34937 - 34937 £ / year (est.) No working from home possible

Apply Now

At a Glance

Tasks: Manage tenancies, monitor rent accounts, and oversee estate management.
Company: Orwell is dedicated to creating safe, thriving communities for residents.
Benefits: Salary of £34,937 per annum with a hybrid working model.
Other info: Full-time position with 37 hours per week, office day every Thursday.
Why this job: Make a real difference in residents' lives by supporting sustainable tenancies.
Qualifications: Experience in housing services and managing tenancies is essential.

The predicted salary is between 34937 - 34937 £ per year.

Salary: £34,937.00 per annum

Contract: Permanent

Hours: Full time. Monday - Friday. 37 hours per week

Location: Ipswich/Hybrid (Team office day every Thursday)

At Orwell, we believe in one simple thing: together, we make a difference. We're committed to creating safe, thriving communities where residents feel supported and valued. As a Housing Officer, you will play a vital role in delivering a high-quality, customer-focused service, managing tenancies, maintaining neighbourhood standards, and working collaboratively with residents and partners to resolve issues and drive positive outcomes. This is an opportunity to make a real difference by building strong relationships, supporting sustainable tenancies, and helping to shape vibrant communities. If you are passionate about delivering excellent housing services, we'd love to hear from you.

Key Responsibilities

Manage tenancies including new lettings, successions and assignments, supporting residents through changes in household circumstances.
Monitor and manage rent accounts, taking appropriate action in line with arrears procedures where necessary.
Oversee estate management, ensuring communities are safe, well-maintained and provide a positive living environment.
Manage anti-social behaviour cases, working collaboratively with local partners.