At a Glance
- Tasks: Lead repairs and maintenance teams to ensure safe, thriving communities.
- Company: Join Orwell, a values-driven organisation focused on people and community.
- Benefits: Enjoy 25 days annual leave, car allowance, and ongoing training opportunities.
- Other info: Inclusive culture with a commitment to diversity and personal development.
- Why this job: Make a real impact in delivering high-quality services for residents.
- Qualifications: Experience in repairs or asset management and strong leadership skills required.
The predicted salary is between 67000 - 67000 € per year.
£67,000.00 per year + £5,115.00 Car Allowance (subject to eligibility criteria)
37 hours per week; Permanent
Monday - Friday
Ipswich/ Hybrid
Ref: IP375
Are you a strategic, customer-focused leader with a passion for delivering high-quality repairs, maintenance and estate services? We’re looking for a Head of Repairs & Estates to ensure our residents live in safe, well-maintained and thriving communities.
At Orwell, we’re a values-driven, people-centered organisation. Join us and help shape services that deliver excellent customer experience, building safety, sustainability and continuous improvement.
What you’ll lead:
- Repairs & Maintenance and Estate Services teams, delivering a sector-leading, customer-first service
- Compliance across all housing and estate assets, including building safety and regulatory standards
- Implementation of new legislation, policies and service improvements
- Our environmental and sustainability agenda, aligned with the Regulator of Social Housing Consumer Standards
What you’ll bring:
- Strong experience in repairs, maintenance or asset management (social housing desirable)
- Technical knowledge of building safety, compliance and housing regulations
- Proven leadership skills with the ability to motivate and develop high-performing teams
- Confidence managing significant budgets and driving value for money
- Excellent communication and stakeholder skills
- A collaborative, resilient and values-driven approach
- Level 5 qualification that aligns with conduct and competence in social housing or undertake within the first 12 months of employment.
If you’re ready to lead with purpose and make a real impact, we’d love to hear from you.
Application Closing date: 5th June.
First Interview: Week commencing 15th June.
Second Interview: To be confirmed.
Please note a full driving licence is essential for this role.
Why Join Orwell?
As well as our inclusive culture and passion for our PACE values, we offer a broad range of benefits including:
- 25 days annual leave (pro rata) plus bank holidays
- Company car allowance (subject to eligibility criteria)
- Reward and recognition awards
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy
- Wellbeing programme
- Cashback Health plan
- Access to Blue Light Card - membership fees apply.
- Company mobile.
Before applying:
Orwell is committed to safeguarding and safer employment and the principles of empowerment.
Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.
Apply with Confidence
Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute.
Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.
We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.
If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - Privacy Policy.
By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - Privacy Policy consent to the processing of your data as part of this application.
For additional recruitment documents, policies and career guidance, check our career hub - Career Hub.
Head of Repairs and Estates in Suffolk employer: Orwell Housing Association
Orwell Housing Association is an exceptional employer that prioritises a values-driven, people-centred culture, offering a supportive environment for its employees. With a strong focus on professional development through the Orwell Academy, generous benefits including a company car allowance and a comprehensive wellbeing programme, and a commitment to diversity and inclusion, Orwell provides a fulfilling workplace where you can make a meaningful impact in the community. Join us in Ipswich and be part of a team dedicated to delivering high-quality repairs and estate services while fostering a thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Repairs and Estates in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and estate sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Orwell’s values and think about how your experience aligns with their mission. Practice common interview questions and come up with examples that showcase your leadership skills and customer-focused approach.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities and updates directly from us. Let’s get you that dream job!
We think you need these skills to ace Head of Repairs and Estates in Suffolk
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for repairs and estates shine through! We want to see how your values align with ours at Orwell, so don’t hold back on sharing your passion for delivering high-quality services.
Tailor Your CV:Make sure your CV is tailored to the role of Head of Repairs and Estates. Highlight your relevant experience in repairs, maintenance, and asset management, and don’t forget to mention any leadership roles you've had that showcase your ability to motivate teams.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’re the perfect fit for the role. Remember, we appreciate clarity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Orwell Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs, maintenance, and estate services. Familiarise yourself with the latest building safety regulations and compliance standards. This will not only show your expertise but also demonstrate your commitment to delivering high-quality services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've motivated teams or driven improvements in service delivery. Be ready to discuss how you can inspire a customer-first culture within the organisation.
✨Understand Their Values
Orwell is all about values-driven leadership. Take some time to understand their PACE values and think about how your own values align with theirs. Be prepared to discuss how you can contribute to their mission of creating thriving communities.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, the team, and the organisation's future plans. This shows your genuine interest and helps you assess if this is the right fit for you too.