Shift Leader

Shift Leader – Rosebank Park, Harwich

Salary: £26,268.09 per annum

Hours: 38 hours per week

Shifts: Shifts range between 7am starts and 10pm finishes on a 3‑week rolling rota. This includes weekend and bank holiday working.

Ref: RB020

This role isn't easy – and we won't pretend it is. It can be demanding, emotional, and at times exhausting. But for the right person it's also one of the most meaningful and rewarding vocations you can choose. You'll grow, learn, and make a real difference every single day.

Training and development matters to us. There is a significant amount of training involved – over 20 refresher courses each year. If you want to pursue formal qualifications or progress your career, we will support you fully.

Key responsibilities

• Support the team with effective shift planning and rota management to ensure smooth day-to-day operations.
• Lead by example to deliver high-quality service, empower team members, and promote best practice.
• Act as a positive champion for both customers and colleagues, creating a welcoming, supportive, and comfortable environment.
• Liaise with GPs and social workers as required to support customer needs and ensure coordinated care.
• Complete and oversee staff competencies related to medication and practice observations, carry out random spot checks, and review daily medication administration records.
• Support the ordering and collection of medication to ensure customers receive their medication safely and on time.

What you can expect from us

• You will be valued.
• You will be appreciated.
• You will be supported.
• You will feel the impact of your work every day.
• And yes – there will also be days when you feel tired or overwhelmed.
• That’s why we work as a team, learn together, and look after one another.
• Honesty and integrity guide everything we do.

About Rosebank Park

Rosebank Park is a modern Extra Care service located in Harwich, a historic coastal town in north‑east Essex known for its strong sense of community and maritime heritage. The service is well placed within easy reach of local amenities, including shops, cafés, leisure facilities and the town centre.

Onsite parking is available, and Harwich offers excellent transport connections with regular local bus services running along Main Road, linking the service to Dovercourt, Parkeston, and surrounding areas for colleagues who do not drive.

Benefits

• 22 days annual leave (pro rata) plus bank holidays (bank‑holiday work may be required as part of this role).
• Reward and recognition awards. Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card – membership fees apply.
• Ongoing training and development and opportunities to progress through the Orwell Academy.
• Wellbeing programme.

Person Specification

• Level 2 in Health and Social Care or above.
• Supervisory qualification or commitment to achieve within 18‑24 months.

Requirements

• Must be eligible to work in the UK; provide right to work documentation if appointed.
• Open to enhanced DBS check with Adults Barred list.
• All new arrivals to the UK must provide a Statement of Good Conduct (SOGC). New arrival is defined as an applicant who has worked or been resident overseas in the previous five years or a UK citizen who has worked or lived overseas for a continuous period of six months or more.

Equal Opportunity

Orwell Housing Association Limited is a Disability Confident Leader, committed to creating an accessible and supportive environment where all team members can thrive. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.