At a Glance
- Tasks: Support young women in temporary housing, ensuring safety and comfort during the night.
- Company: Orwell Housing Association, dedicated to empowering vulnerable individuals.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusivity and empowerment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in customer service or security, with GCSE Maths and English.
£12.83 per hour
Relief hours to cover absence, training and holiday
Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies.
Whitworth House in Cambridge provides temporary supported housing for young women who are homeless or at risk of homelessness.
Join Our Compassionate Team!
Are you passionate about making a difference in people's lives? Do you have a caring nature and a desire to support others when they need it most? If so, we'd love to hear from you!
About you
As part of the role, you will…
- Be responsible for ensuring that during the night our customers feel safe and supported.
- Support our customers to manage risk and respond to any concerns of behaviour that may be causing risk or breaching their occupancy agreement.
- Undertake building health and safety checks throughout the night with some minimal cleaning and housework.
- Spend time getting to know our customers and be a contact for them should they want reassurance during the night.
- Manage any visitors that may come to the service and dealing with any behaviours that break the house rules.
- Work as part of the wider team by undertaking admin tasks and ensuring records are completed so we have a seamless service.
Our ideal candidate will have:
- Proven relevant work experience within this field or security/concierge work.
- Previous experience of working in a customer-facing environment, dealing with difficult and complex situations.
- Previous experience of working alongside vulnerable customers is desirable.
- Experience working within a team and independently.
Person Specification:
GCSE Maths and English (Grade 9-4 / A-C or equivalent)
Interview Date: To be confirmed
Before applying…
Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.
Apply with Confidence
Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.
We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - Privacy Notice. By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - consent to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub.
Relief Female Concierge employer: Orwell Housing Association
Orwell Housing Association is an exceptional employer dedicated to making a positive impact in the lives of vulnerable young women. With a strong commitment to diversity and inclusion, we foster a supportive work culture that values every team member's contributions and offers opportunities for personal and professional growth. Join us at our Whitworth House location in Cambridge, where you can make a meaningful difference while enjoying a collaborative environment and comprehensive support.
Contact Details:
Orwell Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Female Concierge
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Orwell Housing Association, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Relief Female Concierge
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Orwell Housing Association. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Orwell Housing Association. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Orwell Housing Association
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Orwell Housing Association.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Relief Female Concierge role at Orwell Housing Association, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Orwell Housing Association that you can think critically and act effectively under pressure.
