Support Worker in Norfolk

Salary: £12.83 per hour (FTE £25,342.44 per annum)

Hours: Various Hours Available

Shift Pattern: 7am-14:30pm, 14:30pm-22:00pm & Alternative Weekends

Ref: KL031

Are you driven by the desire to help others thrive? We're looking for a dedicated Support Worker to join our Learning Disability service, Kittens Lane, working alongside individuals to promote independence, confidence, and personal development. From everyday routines to community activities, you'll support people to achieve what matters to them. If respect, inclusion, and person-centred practice guide your work, we'd love to meet you.

About Kittens Lane: Kittens Lane is in the charming market town of Loddon on the banks of the River Chet, offering a great mix of local shops, cafés and everyday amenities. The service is located just off High Bungay Road and George Lane and just a few minutes' drive away from the A146. Located just a short two-minute walk from the Kittens Lane bus stop, served by routes 86 and X22. As public transport does not always align with shift patterns, we recommend that applicants have a driving licence to ensure consistent travel to the service.

What you'll be doing:

• Work as part of a caring team to help tenants maintain independence in their daily lives.
• Support tenants to express their preferences and make decisions that matter to them.
• Deliver person-centred support, including personal care, medication help, domestic tasks, and tenancy-related guidance.
• Record all support provided clearly and accurately in line with CQC and Orwell expectations.
• Provide encouragement, compassion, and thoughtful support to help tenants take appropriate risks and achieve positive outcomes.
• Foster strong, respectful relationships with tenants, colleagues, family members, and professionals.

More benefits of joining #TeamOrwell:

• 22 days annual leave (pro rata) plus bank holidays (Please note that bank-holiday work will be required as part of this role)
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
• Wellbeing programme.

Person Specification:

• Care Certificate is desirable.
• QCF Level 2 in Health and Social care, or equivalent, is desirable.
• A full driving licence is desirable but not essential.
• Due to the location of the service, having a driving licence can be helpful, but it isn't essential; we welcome applicants who use public transport or other travel options.

Interview Date: To be confirmed

Before applying: Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence: Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/ By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

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