At a Glance
- Tasks: Ensure safety and support for residents while maintaining a welcoming environment.
- Company: Fyffe Centre, a supportive service helping adults regain independence.
- Benefits: Competitive pay, flexible shifts, and a chance to make a real difference.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Join a team that empowers individuals and fosters community spirit.
- Qualifications: GCSE Maths and English (Grade 9-4 / A-C or equivalent).
The predicted salary is between 13 - 13 £ per hour.
Salary: £13.50 per hour
Hours: Relief shifts to cover absence, training and holidays
Shifts: Day and Night shifts available
Reference: FC001
About Fyffe Centre
The Fyffe Centre in Lowestoft is a welcoming service offering 27 single rooms to adults who need a safe place and a bit of extra support while getting back on their feet. The team helps residents with everything from building confidence and improving wellbeing to developing practical skills for independent living. The Fyffe Centre is just a short walk from Lowestoft Train Station and close to handy bus stops. Its great location means residents can easily reach local shops, the seafront and community spaces, making it a positive and lively setting for people to rebuild their independence.
Responsibilities
- Maintain a visible presence in and around the building, helping to ensure that customers feel safe, supported, and welcomed throughout the shift.
- Support customers to manage risk, responding appropriately to any behaviour‑related concerns that may pose a risk or breach their occupancy agreement.
- Carry out building health and safety checks during the shift, reporting any repairs or damage. This includes cleaning shared communal areas and preparing rooms for re‑let.
- Build positive relationships with customers by getting to know them and being a reliable point of contact for assistance during the shift.
- Manage visitors to the service and address any behaviours that do not align with house rules in a fair, respectful, and proportionate manner.
- Work collaboratively as part of the wider team, completing administrative tasks and maintaining accurate records to support a smooth and effective service delivery.
Qualifications
GCSE Maths and English (Grade 9-4 / A-C or equivalent)
Equal Opportunity Statement
Orwell Housing Association is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.
This post requires an enhanced DBS check and, for new arrivals to the UK, the submission of a Statement of Good Conduct (SOGC). All new arrivals to the UK must also provide a SOGC.
Relief Premises and Security Officer in Lowestoft employer: Orwell Housing Association
At Orwell, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment in Felixstowe. As a Community Officer, you will not only have the opportunity to make a meaningful impact in the lives of our customers but also benefit from ongoing training, generous annual leave, and a culture that values your contributions. Join us in our mission to create thriving communities where everyone can live independently and with dignity.
Contact Details:
Orwell Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Premises and Security Officer in Lowestoft
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We think you need these skills to ace Relief Premises and Security Officer in Lowestoft
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Orwell Housing Association. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Orwell Housing Association.
How to prepare for a job interview at Orwell Housing Association
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Orwell Housing Association.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
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Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Orwell Housing Association.
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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Orwell Housing Association.
