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- Tasks: Support housing services with data management, reporting, and analysis to ensure accuracy.
- Company: Join Orwell Housing Association, a leader in creating inclusive and supportive work environments.
- Benefits: Enjoy 22 days annual leave, health cashback plan, and ongoing training opportunities.
- Other info: Hybrid working available, with a focus on diversity and inclusion.
- Why this job: Make a real difference in housing services while developing your skills in a dynamic role.
- Qualifications: GCSE or equivalent in Maths and English Language required.
The predicted salary is between 21460 - 21460 £ per year.
Salary: £21,460.08 per annum (FTE £26,467.43 per annum)
Hours: 30 hours per week
Location: Ipswich/ hybrid working
Work Pattern: To be agreed between Mon-Fri
Do you have a keen eye for detail and enjoy using accurate data to make a difference? This role plays a key part in supporting Orwell's ambition to deliver clear, accurate and meaningful information across our Housing services. You will work collaboratively to provide high‑quality administration, reporting and analysis, while managing and maintaining housing‑related databases and records. You will also help ensure the accuracy and integrity of customer, charges and performance data.
What you'll be doing:
- Communicate effectively with colleagues and customers, focusing on data, information services, utility management, rent and service charge information, reporting and statistical analysis.
- Support the collation and submission of regulatory data and statistical returns, ensuring accuracy and compliance, and respond to requests from local authorities, external agencies and partners.
- Assist with implementing accommodation charges in line with legislation, regulations, landlord responsibilities and Orwell's policies, including appropriate communication with residents.
- Support financial coding of service charge‑related and utility invoices, investigate queries, and record information to support annual rent and service charge reviews.
- Maintain and update housing management databases, supporting accurate customer, performance and service standards data across housing services.
- Assist in managing utility supplies, including procurement, contract management and invoice processing, and provide management information on utility consumption and expenditure.
Person specification:
GCSE or equivalent including Maths and English Language
What can we offer you?
- 22 days annual leave (pro rata) plus bank holidays.
- Buy/sell annual leave.
- Cashback Health plan.
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
- Access to Blue Light Card - membership fees apply.
- Wellbeing programme.
- Reward and recognition awards.
Closing date: Friday 8th May 2026
Interview date: Tuesday 19th May 2026
Before applying… Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.
We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice. By applying to this job you agree you have read, understand and accept the content of the Privacy Notice to the processing of your data as part of this application.
For additional recruitment documents, policies and career guidance, check our career hub.
Housing Systems Administrator - Ipswich employer: Orwell Housing Association
Contact Detail:
Orwell Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Systems Administrator - Ipswich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Orwell through LinkedIn or other platforms. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to data management and housing systems. We can help you with mock interviews to boost your confidence and ensure you shine during the real deal!
✨Tip Number 3
Showcase your attention to detail! Bring examples of how you've maintained accurate records or improved data processes in past roles. This will demonstrate your fit for the Housing Systems Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Housing Systems Administrator - Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Systems Administrator role. We want to see how you can contribute to our mission, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Show Your Passion for Data: Since this role involves working with data, make sure to express your interest in data management and analysis. Share any relevant experiences or projects that demonstrate your keen eye for detail and commitment to accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the information you need about the position there!
How to prepare for a job interview at Orwell Housing Association
✨Know Your Data
As a Housing Systems Administrator, you'll be dealing with a lot of data. Brush up on your knowledge of housing-related databases and reporting tools. Be ready to discuss how you've used data in previous roles to make informed decisions or improve processes.
✨Communicate Clearly
Effective communication is key in this role. Prepare examples of how you've successfully communicated complex information to colleagues or customers. Think about times when you had to explain data findings or resolve queries related to charges or performance data.
✨Understand Compliance
Familiarise yourself with the regulations and legislation that govern housing administration. Be prepared to discuss how you ensure compliance in your work, especially regarding accommodation charges and data submissions. This shows you're serious about maintaining integrity in your role.
✨Show Your Problem-Solving Skills
In this position, you'll likely face challenges with data accuracy or utility management. Think of specific instances where you've identified a problem and implemented a solution. Highlighting your analytical skills will demonstrate your ability to contribute positively to the team.