Support Worker in Ipswich, Suffolk

Salary: £10,670.50 per annum (FTE £25,342.44 per annum)

Hours: 16 hours per week

Shifts: Shifts start from 8:30am and end at 9pm (Sleep-ins are required)

Would you like a career where you can make a genuine and positive difference? Join our Learning Disability service, Eccles Road, as a Support Worker and help individuals live with dignity, independence, and choice. You'll support our tenants in their home, helping them reach goals and enjoy meaningful experiences. If you're compassionate, inclusive, and committed to person‑centered care, we’d be delighted to hear from you.

About Eccles Road… Located in a quiet residential area of Ipswich, Eccles Road sits within easy reach of local shops and benefits from excellent bus connections, including routes 13, 15 and 15A. The service provides tailored support for our tenants with Learning Disabilities and empowers them to live as independently and confidently as possible.

What you’ll be doing:

• Offer personalised support, which may include personal care, medication assistance, household tasks, and tenancy management.
• Working closely with your team to support tenants to live confidently and independently in their own homes.
• Show empathy, creativity, and encouragement, helping tenants take positive risks that promote growth and independence.
• Ensure each tenant feels listened to and respected, with genuine choice in their day‑to‑day lives.
• Keep accurate, up‑to‑date records in line with CQC standards and Orwell policies.
• Build positive, inclusive working relationships with tenants, families, colleagues, and external professionals.

More benefits of joining #TeamOrwell:

• 22 days annual leave (pro rata) plus bank holidays (Please note that bank‑holiday work will be required as part of this role).
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
• Wellbeing programme.

Person Specification...

• Care Certificate is desirable
• QCF Level 2 in Health and Social care, or equivalent, is desirable
• A full driving licence is desirable but not essential

Before applying… Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence. Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.