Head of Repairs and Estates

Head of Repairs and Estates

Full-Time 67000 € / year No home office possible
Orwell Housing Association

At a Glance

  • Tasks: Lead repairs and estate services to ensure thriving communities.
  • Company: Join Orwell, a values-driven organisation focused on people.
  • Benefits: Enjoy 25 days leave, car allowance, and ongoing training.
  • Other info: Inclusive culture with opportunities for personal growth.
  • Why this job: Make a real impact in community safety and sustainability.
  • Qualifications: Experience in repairs and strong leadership skills required.

Is this the next step in your career? Find out if you are the right candidate by reading through the complete overview below.

£67,000.00 per year + £5,115.00 Car Allowance (subject to eligibility criteria) 37 hours per week; Permanent Monday - Friday Ipswich/ Hybrid Ref: IP375

Are you a strategic, customer‑focused leader with a passion for delivering high‑quality repairs, maintenance and estate services? We're looking for a Head of Repairs & Estates to ensure our residents live in safe, well‑maintained and thriving communities.

At Orwell, we're a values‑driven, people‑centered organisation. Join us and help shape services that deliver excellent customer experience, building safety, sustainability and continuous improvement.

What you'll lead:

  • Repairs & Maintenance and Estate Services teams, delivering a sector‑leading, customer‑first service
  • Compliance across all housing and estate assets, including building safety and regulatory standards
  • Implementation of new legislation, policies and service improvements
  • Our environmental and sustainability agenda, aligned with the Regulator of Social Housing Consumer Standards

What you'll bring:

  • Strong experience in repairs, maintenance or asset management (social housing desirable)
  • Technical knowledge of building safety, compliance and housing regulations
  • Proven leadership skills with the ability to motivate and develop high‑performing teams
  • Confidence managing significant budgets and driving value for money
  • Excellent communication and stakeholder skills
  • A collaborative, resilient and values‑driven approach
  • Level 5 qualification that aligns with conduct and competence in social housing or undertake within the first 12 months of employment.

If you're ready to lead with purpose and make a real impact, we'd love to hear from you.

Application Closing date: 5th June. First Interview: Week commencing 15th June. Second Interview: To be confirmed.

Please note a full driving licence is essential for this role.

Why Join Orwell?

  • As well as our inclusive culture and passion for our PACE values, we offer a broad range of benefits including:
  • 25 days annual leave (pro rata) plus bank holidays
  • Company car allowance (subject to eligibility criteria)
  • Reward and recognition awards
  • Ongoing training and development & opportunities to progress in your role through the Orwell Academy
  • Wellbeing programme
  • Cashback Health plan
  • Access to Blue Light Card - membership fees apply.
  • Company mobile.

Before applying…

Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check.

All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential.

We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application.

Head of Repairs and Estates employer: Orwell Housing Association

Orwell Housing Association is an exceptional employer that prioritises a values-driven, people-centred culture, making it an ideal place for those looking to make a meaningful impact in the community. With a strong focus on employee development through the Orwell Academy, generous benefits including 25 days of annual leave and a wellbeing programme, and a commitment to inclusivity and diversity, employees are empowered to thrive in their roles while contributing to safe and sustainable living environments. Join us in Ipswich and be part of a team dedicated to delivering high-quality repairs and estate services that enhance the lives of our residents.

Orwell Housing Association

Contact Detail:

Orwell Housing Association Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Repairs and Estates

Tip Number 1

Network like a pro! Reach out to your connections in the housing and estate sector. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it's all about who you know!

Tip Number 2

Prepare for interviews by researching Orwell's values and recent projects. Tailor your responses to show how your experience aligns with their mission of delivering high-quality repairs and maintenance services. Be ready to share specific examples!

Tip Number 3

Practice your communication skills! As a leader, you'll need to convey your ideas clearly and confidently. Consider mock interviews with friends or mentors to refine your pitch and get comfortable discussing your leadership style.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Orwell. So, hit that apply button and let’s get you on board!

We think you need these skills to ace Head of Repairs and Estates

Strategic Leadership
Customer Focus
Repairs and Maintenance Management
Asset Management
Building Safety Knowledge
Compliance with Housing Regulations
Team Motivation and Development

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in repairs, maintenance, and asset management. We want to see how your skills align with our values and the specific requirements of the Head of Repairs and Estates role.

Showcase Your Leadership Skills:As a strategic leader, it's crucial to demonstrate your ability to motivate and develop high-performing teams. Share examples of how you've successfully led teams in the past and the impact it had on service delivery.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see why you're a great fit for the role.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups, and you’ll find all the info you need about the role there too!

How to prepare for a job interview at Orwell Housing Association

Know Your Stuff

Make sure you brush up on your knowledge of repairs, maintenance, and asset management, especially in social housing. Familiarise yourself with the latest building safety regulations and compliance standards, as these will likely come up during the interview.

Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience. Think about times when you've motivated teams or driven improvements in service delivery. Be ready to discuss how you can lead the Repairs & Maintenance and Estate Services teams effectively.

Communicate Clearly

Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider how you would explain complex concepts related to compliance and safety to stakeholders who may not have a technical background.

Align with Their Values

Research Orwell's PACE values and think about how your own values align with theirs. Be prepared to discuss how you can contribute to their mission of delivering high-quality services and fostering thriving communities.