Shift Leader in Essex, Harwich

Salary: £26,268.09 per annum

Hours: 38 hours per week

Shifts: Shifts range between 7am starts and 10pm finishes, on a 3-week rolling rota. This includes weekend and bank holiday working.

This role isn’t easy - and we won’t pretend it is. It can be demanding, emotional, and at times exhausting. But for the right person, it’s also one of the most meaningful and rewarding vocations you can choose. You’ll grow, you’ll learn, and you’ll make a real difference every single day.

Training and development matters to us. There is a significant amount of training involved - as anyone in health and social care will know. You’ll complete over 20 refresher courses each year, and if you want to pursue formal qualifications or progress your career, we will support you fully.

As a Shift Leader at Rosebank Park, you’ll play a vital role in our community. Your responsibilities will be varied and meaningful:

• Support and guide colleagues
• Monitor standards
• Mentor new team members
• Complete audits
• Troubleshoot minor IT issues
• Manage medication safely
• Genuinely care about every person in the building, including yourself

There will be times when you may need to start earlier or finish later than planned. There may be additional commitments such as training sessions, meetings, or supporting fundraising events. We want to be upfront about that, because transparency matters.

What you can expect from us:

• You will be valued.
• You will be appreciated.
• You will be supported.
• You will feel the impact of your work every day.

And yes - there will also be days when you feel tired or overwhelmed. That’s why we work as a team, learn together, and look after one another. Honesty and integrity guide everything we do. If you share these values and want to be part of a team that genuinely cares, we’d love to hear from you.

About Rosebank Park: Rosebank Park is a modern Extra Care service located in Harwich, a historic coastal town in north-east Essex known for its strong sense of community and maritime heritage. The service is well placed within easy reach of local amenities, including shops, cafés, leisure facilities and the town centre. As well as onsite parking at the service, Harwich also offers excellent transport connections, with regular local bus services running along Main Road, linking the service to Dovercourt, Parkeston and surrounding areas for colleagues who do not drive.

Key responsibilities:

• Support the team with effective shift planning and rota management to ensure smooth day-to-day operations.
• Lead by example in delivering high-quality service, empowering team members to succeed and promoting best practice at all times.
• Act as a positive champion for both customers and colleagues, helping to create a welcoming, supportive, and comfortable environment.
• Liaise with GPs and social workers as required to support customer needs and ensure coordinated care.
• Complete and oversee staff competencies related to medication and practice observations, carry out random spot checks, and review daily medication administration records.
• Support the ordering and collection of medication to ensure customers receive their medication safely and on time.

Why Join Orwell?

• 22 days annual leave (pro rata) plus bank holidays (Please note that bank-holiday work may be required as part of this role).
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
• Wellbeing programme.

Person Specification:

• Level 2 in Health and Social care or above.
• Supervisory qualification or commitment to achieve within 18 - 24 months.

Before applying… Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an Enhanced DBS check with Adults Barred list.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782.