At a Glance
- Tasks: Process invoices and ensure repairs are completed accurately for excellent service delivery.
- Company: Join Orwell Housing Association, a supportive and inclusive workplace.
- Benefits: Casual role with flexible hours and a chance to develop your skills.
- Other info: We welcome applications from all backgrounds and provide equal opportunities.
- Why this job: Make a real difference in customer service while gaining valuable experience.
- Qualifications: GCSEs in Maths and English required; no prior experience necessary.
The predicted salary is between 25000 - 30000 € per year.
We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices and ensuring repairs are carried out as requested by both Orwell and its customers, helping maintain excellent service delivery and financial accuracy.
Key Responsibilities
- Ensure invoices from external contractors are processed and paid in line with Orwell's agreed policies and procedures.
- Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request.
- Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution.
- Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard.
- Verify that contractor invoices are in line with agreed contract rates and investigate and resolve any discrepancies.
- Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency.
Qualifications
- GCSE or equivalent including Maths and English Language.
Equal Opportunity Statement
We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
Visa Sponsorship
Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply, and must provide the relevant right‑to‑work documentation if successful.
Relief Credit Control Administrator in Suffolk employer: Orwell Housing Association Ltd
Orwell Housing Association is an excellent employer that prioritises a supportive and inclusive work environment, making it an ideal place for those seeking meaningful employment. With a focus on employee growth and development, the company fosters strong relationships among team members and encourages innovative problem-solving to enhance service delivery. Located in a vibrant community, employees benefit from a culture that values collaboration and excellence, ensuring that every contribution is recognised and valued.
Contact Detail:
Orwell Housing Association Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Credit Control Administrator in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build confidence. The more you practice, the more natural you'll feel when it’s your turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Relief Credit Control Administrator in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in credit control and invoice processing. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how you can contribute to our Repairs team. Keep it friendly and professional – we love a personal touch!
Be Clear and Concise:When filling out your application, clarity is key. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Orwell Housing Association Ltd
✨Know Your Numbers
As a Credit Control Administrator, you'll be dealing with invoices and financial accuracy. Brush up on your maths skills and be ready to discuss how you ensure accuracy in financial documents. Mention any specific tools or software you've used to manage invoices.
✨Understand the Process
Familiarise yourself with the invoicing process and policies of the company you're interviewing with. Be prepared to explain how you would handle discrepancies in contractor invoices and what steps you would take to resolve them efficiently.
✨Build Relationships
This role requires effective communication with internal teams, customers, and contractors. Think of examples from your past experiences where you successfully built relationships and resolved issues. Highlight your interpersonal skills and how they contribute to excellent service delivery.
✨Show Your Problem-Solving Skills
The job involves proactive issue resolution. Prepare to discuss a time when you faced a challenge in a previous role and how you approached it. Emphasise your innovative thinking and ability to maintain high levels of customer service under pressure.
