At a Glance
- Tasks: Lead a team, manage shifts, and ensure high-quality service for customers.
- Company: Join Orwell, a caring organisation dedicated to making a difference.
- Benefits: 22 days annual leave, ongoing training, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Make a real impact in people's lives while growing your career.
- Qualifications: Level 2 in Health and Social Care or commitment to achieve it.
The predicted salary is between 24000 - 30000 € per year.
Key Responsibilities
- Support the team with effective shift planning and rota management to ensure smooth day-to-day operations.
- Lead by example in delivering high-quality service, empowering team members to succeed and promoting best practice at all times.
- Act as a positive champion for both customers and colleagues, helping to create a welcoming, supportive, and comfortable environment.
- Liaise with GPs and social workers as required to support customer needs and ensure coordinated care.
- Complete and oversee staff competencies related to medication and practice observations, carry out random spot checks and review daily medication administration records.
- Support the ordering and collection of medication to ensure customers receive their medication safely and on time.
This role isn't easy – and we won't pretend it is. It can be demanding, emotional, and at times exhausting. But for the right person, it's also one of the most meaningful and rewarding vocations you can choose. We say vocation because that's what it feels like. You’ll grow, you’ll learn, and you’ll make a real difference every single day.
Training and development matters to us. There is a significant amount of training involved – as anyone in health and social care will know. You’ll complete over 20 refresher courses each year, and if you want to pursue formal qualifications or progress your career, we will support you fully.
What you can expect from us
- You will be valued, appreciated, supported, and will feel the impact of your work every day.
- Transparency, honesty and integrity guide everything we do.
Why Join Orwell?
- 22 days annual leave (pro rata) plus bank holidays (bank-holiday work may be required as part of this role).
- Reward and recognition awards.
- Free DBS checks.
- Cashback Health plan.
- Access to Blue Light Card – membership fees apply.
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
- Wellbeing programme.
Person Specification
- Level 2 in Health and Social care or above.
- Supervisory qualification or commitment to achieve within 18–24 months.
About Rosebank Park
Rosebank Park is a modern Extra Care service located in Harwich, a historic coastal town in north-east Essex known for its strong sense of community and maritime heritage. The service is well placed within easy reach of local amenities, including shops. Orwell is committed to safeguarding and safer employment and the principles of empowerment.
Please note that Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. If you share these values and want to be part of a team that genuinely cares, we’d love to hear from you.
Shift Leader employer: Orwell Housing Association Ltd
Orwell Housing Association is an exceptional employer that prioritises the well-being and development of its staff, offering extensive training opportunities and a supportive work culture. Located in the welcoming community of Harwich, employees can expect to make a meaningful impact while enjoying benefits such as 22 days annual leave, a cashback health plan, and access to ongoing professional development through the Orwell Academy. Join us to be part of a team that values transparency, integrity, and the rewarding nature of working in health and social care.
Contact Detail:
Orwell Housing Association Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound genuine, not like a robot! Use examples from your past experiences that highlight your leadership skills and ability to support a team.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re genuinely interested in the role and the company. Ask about their training programmes or how they support staff development – it’s a great way to demonstrate your commitment to growth.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can make a big difference. Remind them of your enthusiasm for the role and how you can contribute to their mission. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and social care shine through. We want to see why this vocation matters to you and how you can make a difference in our team.
Tailor Your Experience:Make sure to highlight your relevant experience in health and social care. We’re looking for specific examples that demonstrate your ability to lead, support, and empower others in a challenging environment.
Be Authentic:Don’t be afraid to show your personality! We value transparency and honesty, so let us get to know the real you in your application. Share your motivations and what drives you to succeed in this role.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Orwell Housing Association Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Shift Leader. Familiarise yourself with shift planning, rota management, and how to support your team effectively. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about times when you empowered others or promoted best practices. This is your chance to demonstrate that you can lead by example and create a positive environment for both customers and colleagues.
✨Be Ready for Real Talk
This role can be demanding, so be prepared to discuss how you handle stress and emotional situations. Share your strategies for maintaining a supportive atmosphere and how you ensure coordinated care with GPs and social workers.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training and development opportunities available, or how the team supports each other during tough shifts. This shows your genuine interest in growing within the company.
