Repairs & Voids Team Leader to support the delivery of a high-quality, customer-focused repairs service. You'll lead a team of Multi-Skilled Tradespeople, Craftspersons, Groundworkers and Apprentices, ensuring repairs and void works are delivered safely, efficiently and to a high standard. What You’ll Do
- Lead, motivate and develop a team of operatives.
- Carry out quality inspections and provide technical support.
- Monitor performance, productivity and KPIs.
- Conduct regular supervision and 1:1s.
- Support recruitment, training and development.
- Ensure compliance with Health & Safety and regulatory requirements.
- Drive continuous improvement and excellent customer service.
- Multi-skilled trade qualification or significant industry experience
- Strong repairs and maintenance knowledge
- Experience supervising or leading operational teams
- Excellent customer service and communication skills
- Knowledge of Health & Safety legislation
- Full UK Driving Licence
- Due to the nature of this role, a full UK driving licence is required
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Repairs & Voids Team Leader employer: Orwell Housing Association Ltd
Orwell Housing Association Ltd is an excellent employer that prioritises the growth and development of its employees, offering a unique opportunity to gain hands-on skills in property maintenance while studying for a recognised qualification. With a supportive work culture and a commitment to community service in Ipswich, apprentices can expect a rewarding experience that fosters both personal and professional growth.
Contact Details:
Orwell Housing Association Ltd Recruitment Team
