At a Glance
- Tasks: Support the delivery of aids and adaptations, making a real difference in people's lives.
- Company: Join Orwell Housing Association, a passionate team dedicated to inclusion and quality service.
- Benefits: Enjoy 22 days annual leave, health cashback plan, and ongoing training opportunities.
- Other info: Hybrid working with excellent career progression through the Orwell Academy.
- Why this job: Make a meaningful impact while working in a supportive and collaborative environment.
- Qualifications: Experience in coordinating adaptations and a driving licence are essential.
The predicted salary is between 30000 - 40000 € per year.
Ipswich/ Hybrid working. This is a 20-hour-per-week hybrid role, with an initial office-based period to help the post holder to settle in, learn our systems and connect with the team. The ongoing working arrangements will be agreed collaboratively upon appointment.
We are seeking a proactive, empathetic and technically skilled Small Works and Disabled Adaptations Officer to join our Compliance and Planned Works team. This is a fantastic opportunity to make a meaningful difference to people's lives every day.
Responsibilities- Work closely with the Compliance and Planned Works Manager to support the effective administration and delivery of Orwell's aids and adaptations service.
- Build strong, trusting relationships with tenants, Occupational Therapists, contractors and partner agencies to ensure adaptations are arranged smoothly and delivered with care and respect.
- Coordinate surveys, documentation and approvals required for small improvement works and adaptation projects, ensuring all information is accurate, complete and processed in a timely manner.
- Support residents and partners with Disabled Facilities Grant (DFG) applications, guiding them through the process and ensuring all necessary paperwork and evidence are submitted.
- Manage and monitor multiple projects of differing sizes and complexities - tracking progress, budgets, timescales and standards to ensure successful delivery.
- Help resolve project-related issues by liaising with contractors, residents and internal teams, always keeping resident experience and service quality at the forefront.
- Ensure all work complies with health and safety requirements, relevant legislation and organisational policies, maintaining accurate records and audit trails.
- Promote equality, diversity and inclusion in every aspect of your work, in line with the Equality Act 2010.
- Contribute to policy reviews, reporting and continuous improvement of the aids and adaptations programme, using data and feedback to support service development.
- Coordinating the delivery of disabled adaptations and small works, ensuring all required information, approvals and documentation are in place.
- Monitoring budgets, contractor performance and project timelines to ensure work is delivered within agreed cost and time parameters.
- Supporting the identification and securing of available funding for required works, including assisting with grant processes and associated paperwork.
- HNC/D or equivalent, or a degree in a building construction related subject is desirable.
- Design or CAD qualification is desirable.
- Driving licence is essential.
- 22 days annual leave (pro rata) plus bank holidays.
- Reward and recognition awards.
- Cashback Health plan.
- Access to Blue Light Card - membership fees apply.
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
- Wellbeing programme.
Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right. At Orwell, we believe everyone deserves a home that supports their independence, dignity and wellbeing - and we're looking for someone who shares our passion for people, inclusion and high-quality service delivery.
Property and Adaptations Officer in Ipswich employer: Orwell Housing Association Ltd
Orwell Housing Association is an exceptional employer that prioritises the wellbeing and professional growth of its employees. With a strong commitment to inclusivity and community impact, the organisation offers a supportive work culture, ongoing training through the Orwell Academy, and a comprehensive benefits package including 22 days of annual leave and a cashback health plan. Located in Ipswich, this hybrid role allows for flexibility while making a meaningful difference in the lives of residents through effective project management and collaboration.
Contact Detail:
Orwell Housing Association Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Property and Adaptations Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the property and adaptations field, especially those connected to Orwell. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show your passion for making a difference! When you get the chance to speak with potential employers, share stories about how you've positively impacted people's lives through your work.
✨Tip Number 3
Be prepared for interviews by knowing the ins and outs of the aids and adaptations service. Brush up on relevant legislation and best practices so you can impress them with your knowledge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Orwell team.
We think you need these skills to ace Property and Adaptations Officer in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in coordinating adaptations and small works. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've managed!
Show Your Empathy:As a Property and Adaptations Officer, empathy is key! Use your application to demonstrate how you’ve built strong relationships with tenants and partners in the past. Share specific examples that show your understanding of their needs.
Be Detail-Oriented:Accuracy is crucial in this role, especially when it comes to documentation and approvals. Make sure your application is free from errors and clearly outlines your attention to detail. We love candidates who can keep things organised!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Orwell Housing Association Ltd
✨Know Your Stuff
Make sure you understand the role of a Property and Adaptations Officer inside out. Familiarise yourself with the aids and adaptations service, and be ready to discuss how you can support tenants and contractors effectively. Brush up on relevant legislation and health and safety requirements too!
✨Show Your Empathy
This role is all about making a difference in people's lives, so be prepared to share examples of how you've built strong relationships in previous roles. Highlight your proactive approach and how you’ve supported residents or clients through challenging situations.
✨Get Organised
Since you'll be managing multiple projects, demonstrate your organisational skills during the interview. Bring examples of how you've successfully coordinated projects in the past, including how you tracked budgets and timelines. This will show that you can handle the complexities of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, ongoing projects, or the company’s approach to equality and inclusion. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
