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- Tasks: Support customers affected by domestic abuse, ensuring their safety and wellbeing.
- Company: Join a dedicated team providing vital domestic abuse services in South Norfolk.
- Benefits: Enjoy flexible working, 22 days annual leave, retail discounts, and ongoing training.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: GCSE Maths and English required; relevant experience preferred.
- Other info: This role is restricted to females only as per the Equality Act 2010.
As a Domestic Abuse Support Worker, you will be part of the team delivering our Domestic Abuse Services which include safe accommodation services (refuge) and community-based services (early help and outreach). You will ensure that our customers receive an excellent level of support that uses a strengths-based and trauma informed approach and is centred around their aims and aspirations. You will work alongside our customers to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing.
As part of this role, you will:
- Be central to ensuring that our customers have an outcomes-based safety and support plan in place that meets their aims and aspirations.
- Support our customers to manage risk and take positive risks to enhance their wellbeing, working alongside other support agencies to ensure a holistic approach.
- Be involved in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation and safeguarding procedures.
- Actively engage with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability.
- Support our customers to link into the local community, to gain new networks and opportunities through volunteering, training and work.
- Be a strong advocate for our customers through getting to know them and recognising them as experts through their lived experiences.
Our ideal candidate will:
- Be a strong advocate for our customers through getting to know them and recognising what they have experienced.
- Have relevant experience within this field of work.
- Be able to deal with often difficult and complex situations.
- Work alongside vulnerable customers.
- Have support and safety planning experience.
More reasons to apply:
- 22 days annual leave (pro rata) plus bank holidays.
- Retail discounts via our rewards platform (restaurants, shopping, days out, gym memberships, cinema tickets, holidays, Sky store and much more).
- Reward and recognition awards.
- Free DBS checks.
- Cashback Health plan.
- Access to Blue Light Card (membership fees apply).
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
- Wellbeing programme.
Person Specification:
- GCSE Maths and English (Grade 9-4 / A-C or equivalent).
- A full driving licence.
Interview Date: To be confirmed. Apply below today!
Female Support Worker in Norwich employer: Orwell Housing Association Ltd
Contact Detail:
Orwell Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Female Support Worker in Norwich
✨Tip Number 1
Familiarise yourself with the principles of trauma-informed care. Understanding this approach will not only help you in interviews but also demonstrate your commitment to supporting vulnerable individuals effectively.
✨Tip Number 2
Network with professionals in the domestic abuse support sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios during your interview. Think about how you would handle complex situations involving vulnerable customers, as this will showcase your problem-solving skills and empathy.
✨Tip Number 4
Research the local community resources available for domestic abuse victims. Being knowledgeable about these services will show your dedication to helping clients access the support they need and enhance your credibility as a candidate.
We think you need these skills to ace Female Support Worker in Norwich
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Domestic Abuse Support Worker. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in support work, particularly with vulnerable individuals or in domestic abuse settings. Use specific examples to demonstrate your ability to handle complex situations.
Showcase Your Advocacy Skills: Make sure to illustrate your advocacy skills in your application. Discuss how you have supported individuals in the past, focusing on your ability to empower them and recognise their lived experiences as valuable.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in this role.
How to prepare for a job interview at Orwell Housing Association Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Domestic Abuse Support Worker. Be prepared to discuss how your experience aligns with the specific duties, such as risk assessment and safety planning.
✨Show Empathy and Advocacy Skills
During the interview, demonstrate your ability to advocate for vulnerable customers. Share examples from your past experiences where you successfully supported individuals in difficult situations, highlighting your empathetic approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in complex situations. Think of examples where you managed risks or collaborated with other agencies to provide holistic support.
✨Highlight Your Community Engagement Experience
Discuss any previous work or volunteer experiences that involved engaging with the community. Emphasise how you helped individuals connect with local resources, training, or volunteering opportunities to enhance their wellbeing.
