Care Coordinator in Lowestoft

Care Coordinator in Lowestoft

Lowestoft Full-Time 28101 - 39341 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a care team, coordinate visits, and ensure quality support for customers.
  • Company: Levington Court offers a supportive environment for independent living near Lowestoft's beautiful seaside.
  • Benefits: Enjoy 22 days annual leave, free health checks, and ongoing training opportunities.
  • Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
  • Qualifications: 5 GCSEs A-C including English and Maths; QCF Level 3 in Health and Social Care preferred.
  • Other info: Permanent position with a competitive salary and a focus on employee wellbeing.

The predicted salary is between 28101 - 39341 £ per year.

The purpose of the post is to support the Service Manager to ensure that customers' care and support needs are met, that the service runs smoothly and efficiently, and that the service complies with CQC standards of quality and safety. This will be achieved by allocating and monitoring the work of the care team and our customers' needs and preferences using both our IT solution and the ability to work together with others in partnership.

Key Responsibilities:

  • Be a leader within the service and empower the team members in everything they do.
  • Support customers and care workers by coordinating their care visits and calls.
  • Ensure that care workers with the correct skills and experience are matched to deliver excellent care to our customers.
  • Effectively prioritise tasks to meet unexpected emergencies and changes in care packages.
  • Complete and distribute care team rotas on a weekly basis.
  • Talk with customers and their chosen representatives about their care and support considering different communication needs and levels of understanding.

About Levington Court:

Levington Court is situated in close proximity to Lowestoft's picturesque seaside location offering many local amenities. It is an Extra Care housing scheme, helping you to live independently for as long as possible. It gives you the security and privacy of a home of your own, with a range of shared facilities on the premises and 24-hour care services if you need them. It also offers couples the opportunity to continue living together.

More reasons to apply:

  • 22 days annual leave (pro rata) plus bank holidays.
  • Reward and recognition awards.
  • Free DBS checks, Hepatitis and Flu vaccination.
  • Cashback Health plan.
  • Access to Blue Light Card membership fees applies.
  • Ongoing training and development & opportunities to progress in your role through the Orwell Academy wellbeing programme.

Person Specification:

5 GCSEs A-C or equivalent including English and Maths. QCF Level 3 Health and Social Care or willing to work towards, is essential.

Interview Date: To be confirmed.

Care Coordinator in Lowestoft employer: Orwell Housing Association Ltd

At Levington Court in Lowestoft, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With competitive pay, generous annual leave, and access to ongoing training through the Orwell Academy, we empower our Care Coordinators to lead their teams effectively while ensuring our customers receive the highest quality of care in a vibrant seaside community.
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Contact Detail:

Orwell Housing Association Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Coordinator in Lowestoft

✨Tip Number 1

Familiarise yourself with the CQC standards of quality and safety, as this role heavily involves ensuring compliance. Understanding these standards will not only help you in the interview but also demonstrate your commitment to providing excellent care.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've empowered team members in previous roles. This could be through training, mentoring, or simply fostering a positive work environment.

✨Tip Number 3

Brush up on your IT skills, particularly any software used for scheduling and monitoring care. Being tech-savvy will give you an edge, as you'll need to allocate and monitor care effectively.

✨Tip Number 4

Prepare to discuss your experience in prioritising tasks during emergencies. Think of specific instances where you successfully managed unexpected changes in care packages, as this is crucial for the role.

We think you need these skills to ace Care Coordinator in Lowestoft

Leadership Skills
Communication Skills
Team Coordination
Time Management
Problem-Solving Skills
Customer Service Skills
IT Proficiency
Understanding of CQC Standards
Empathy and Compassion
Adaptability
Organisational Skills
Conflict Resolution
Attention to Detail
Ability to Prioritise Tasks

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Care Coordinator position. Highlight key skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect relevant experience in care coordination or similar roles. Emphasise your leadership skills, ability to prioritise tasks, and any experience working with care teams.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care work and your understanding of the needs of customers. Mention specific examples of how you have successfully coordinated care in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Orwell Housing Association Ltd

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with the key tasks such as coordinating care visits, managing rotas, and ensuring compliance with CQC standards. This will help you demonstrate your knowledge during the interview.

✨Showcase Leadership Skills

As a Care Coordinator, you'll be expected to lead and empower your team. Prepare examples from your past experiences where you've successfully led a team or supported colleagues. Highlight your ability to motivate others and manage challenges effectively.

✨Communicate Clearly

Effective communication is crucial in this role. Be ready to discuss how you would approach conversations with customers and their representatives, especially considering different communication needs. Practice articulating your thoughts clearly and confidently.

✨Demonstrate Problem-Solving Abilities

The job involves prioritising tasks and handling unexpected emergencies. Think of scenarios where you've had to think on your feet and resolve issues quickly. Share these examples to illustrate your problem-solving skills and adaptability.

Care Coordinator in Lowestoft
Orwell Housing Association Ltd
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