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Located at the Orvis Flagship Store in Manchester, Vermont!
If the thrill of the outdoors gets your heart racing—and helping others gear up for their own adventures sounds like the dream—then Orvis is where your passion meets purpose.
We’re on the hunt for a full-time LEAD RETAIL GUIDE to join the team at our Flagship Store in Manchester, VT—the heart and heritage of the Orvis brand. Surrounded by the beauty of Vermont and a legacy of fly fishing and outdoor culture, this is more than just a job—it’s a lifestyle.
What You’ll Do:
Lead with passion – Set the tone for a welcoming, inclusive, and high-energy store environment.
Deliver amazing experiences – Guide customers through product recommendations for the outdoor lifestyle
Coach and elevate – Model best-in-class selling and mentor your team.
Live the brand – Embody Orvis’s core values
Who You Are:
A people-person with a friendly, authentic personality and a natural ability to connect.
Passionate about the outdoors and excited to share that passion with customers.
A confident, motivated leader with the ability to coach and inspire a team.
Comfortable using digital tools and solving problems on the fly.
Responsible and ready to open/close the store and lead the floor.
Bonus if you have an eye for visual merchandising
Why Join Us in Manchester, VT:
Our Flagship Store isn’t just a retail location—it’s a destination. Set against a stunning natural backdrop and steeped in Orvis history, working here means being part of a team that represents the very soul of our brand.
What You’ll Love About Working Here:
️At Orvis, we believe in work that feeds your soul—and your sense of adventure. We’re proud to offer:
️A true work/life balance, with store hours that prioritize your time outdoors
️Medical, dental, and vision coverage
️Paid time off and holiday pay
️Opportunities to earn travel credits with Orvis Adventures
️Access to our Fly Rod Loaner Program
Apply now and bring your passion to life at the Orvis Flagship Store in Manchester, VT.
Visit Orvis.com/Careers to apply.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Industries
Retail
Referrals increase your chances of interviewing at Orvis by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Disability insurance
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StudySmarter Expert Advice🤫
We think this is how you could land Lead Retail Guide in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Orvis Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Orvis Company!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Orvis Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Orvis Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Orvis Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Orvis Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
